HelpOnClick
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Access from PC, Mac, smartphones, tablets, even SMS
- Advanced built-in statistics, Google Analytics integration
- Automated invitations
- Chat between operators, transfer chat to another operator
- Copy and paste HTML code. One time setup
- Customizable pre-chat fields
- Detailed real-time traffic monitoring
- Facebook chat for business pages
- Full multiple websites and multiple departments support
- Integrations with major CMS, help desk, e-commerce, and CRM systems
- Offline options: redirect, hide widget or leave a message
- Real-time chat
- Run multiple chats simultaneously
- Searchable transcript history
- See what visitors are typing before they submit
- Sound alert whenever a visitor has entered to chat
- Upload your own icon or choose one from default icons
- Canned messages
- Use real pictures of your operators
- Virtual Assistant option
Pricing Info
Pricing Info
HelpOnClick Live Chat Software offers a 14-day free trial and three billing cycles:
- Monthly billing cycle: $19/month for one seat
- Quarterly billing cycle: (-15%) $48.5/quarter for one seat
- Annual billing cycle: (-40%): $136.8/year for one seat
Features
- 5 websites
- Customization
- Virtual Agent
- Unlimited chats
- Unlimited invitation rules
- Unlimited departments
Integrations
Integrations
The HelpOnClick live chat can be integrated into WordPress, Joomla, Drupal, Kentico, LightCMS, and Wix websites, as well as with popular e-commerce systems such as Magento, ZenCart, X-Cart, BigCommerce, Prestashop and others. Basically, the HelpOnClick live chat can be integrated into any website.
HelpOnClick’s live chat also can be integrated with CRM and help desk systems, and the app supports integrations with Facebook, Google Analytics, Gmail, Blogger, and Twitter.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Concordia University, e-mend Software, American Internet Domains LLC, Linku Systems
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
HelpOnClick offers a state-of-the-art live chat software that you can use to increase sales and customer satisfaction.
Company Email
support@helponclick.com
Contact No.
Company's Address
HelpOnClick LLC, San Jose, CA, United States
HelpOnClick Comparisons
Popular HelpOnClick Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Custom branding
- Web-based
- Simple and easy to use
- Create tickets from multiple e-mail accounts
- Localizable
- Facebook integration
- Twitter integration
- Google Apps integration
- Encrypted and secure
- Live chat
- Developer friendly API
- Workflow with rules-based logic
- Helpful analytics
- Full audit log
- Track agent activity in realtime
- A centralized e-mail management for any number of mail accounts
- Easy to manage multiple knowledgebase and forums
- Provide excellent customer service and support
- Simple and easy-to-use user interface
- Customer portal and ticket monitoring system
Pricing Info
Here are the eStreamDesk cost details:
All accounts start with a 30-day free trial and continue as free or pay as you go plans. There are no sign up fees or long term contracts and no upfront costs. You pay only for what you use and you can change or cancel your plan any time.
You can select a plan from presets or fine-tune your custom plan specifications.
Predefined plans
Freelancer: Free for 1 agent
- Data retention: 3 months
- Ticketing system
- Use your domain
- Knowledge base
- Rebrandable
Small business: $29/month
- 5 agents
- Data retention: 6 months
- Ticketing system
- Use your domain
- Realtime desktop notifications
- Knowledge base
- SSL encryption
- Rebrandable
- Reports
Professional: $75/month
- 10 agents
- Data retention: 1 year
- Ticketing system
- Use your domain
- Realtime desktop notifications
- Custom ticket fields
- Knowledge base
- SSL encryption
- Realtime chat
- Theme customization
- Rebrandable
- Reports
- Custom languages
- Full audit log
Enterprise: $212/month
- 25 agents
- Data retention: 2 years
- Ticketing system
- Use your domain
- Realtime desktop notifications
- Custom ticket fields
- Facebook integration
- Custom SSL cert
- Knowledge base
- SSL encryption
- Realtime chat
- Theme customization
- Twitter integration
- Rebrandable
- Reports
- Custom languages
- Full audit log
- Email passthrough
Integrations
- Google Apps
- Google Docs
- Drupal
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Provides great experience for your helpdesk team across the customer relationship spectrum
Company Email
support@estreamdesk.com
Company's Address
45th Alexandrovska Ruse, 7000 Bulgaria
eStreamDesk Helpdesk Comparisons
Popular eStreamDesk Helpdesk Alternatives
Almost as important as features and customer support level are pricing options given by HelpOnClick and eStreamDesk Helpdesk. Although pricing should not be the only factor it’s surely a significant thing to consider. You should expect a flexible pricing package that can be matched with your business size and easily scaled up every time your team develops. You should be certain you don’t pick pricing plans that include complex functionalities that you won’t find useful and always make an effort to get in touch with the vendor directly because enterprises can frequently count on discounts. You should also give a chance to a free trial or demo of each software to spend at least some time using it. It’s a useful experience that doesn’t need you to spend any money and provides you with a practical overview of what it’s like to work with HelpOnClick and eStreamDesk Helpdesk.
Page last modified