What is better HelpDocs or Calls9 Knowledge Plus? Buying the perfect Knowledge Management Software product is all about assessing numerous solutions and figuring out the top program for your specific needs. Our proprietary system will give you a fast look at the general rating of HelpDocs and Calls9 Knowledge Plus. For all round quality and performance, HelpDocs scored 8.5, while Calls9 Knowledge Plus scored 7.3. On the other hand, for user satisfaction, HelpDocs earned 100%, while Calls9 Knowledge Plus earned N/A%.
Below it's also possible to check their features, terms, plans, etc. to find out which program will be more appropriate for your needs. One critical element to evaluate is if the software allows you to enable and disable limitations on various types of users to protect any confidential business data.
At the moment, the leading solutions in our Knowledge Management Software category are: Zendesk, ServiceNow Knowledge Management, Zendesk.
HelpDocs provides three SMB and enterprise pricing plans. The pricing of the plans varies based on the number of team accounts you can set up, and the plans are available either through a monthly or annual subscription. Give the details a look, and select the plan suited to your own knowledge base management needs:
Starter – $49/month or $468/year
5 team accounts
Unlimited website visitors
Unlimited help articles
Analytics within 30 days
Custom domain with SSL
Read-only API access
Integrate HelpDocs with your existing business tools
Calls9 Knowledge Plus integrates with the following applications:
Worldpay
Stripe
GoCardless
Paypal
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Smoothwall, Eversheds, Jimmychoo
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A powerful cloud-based knowledge management software that enables businesses in legal, education, and commercial industries to communicate better and share knowledge while streamlining business processes.
No Knowledge Management Software will be able to cater to all the needs of a business. Even though key features of HelpDocs and Calls9 Knowledge Plus should matter you should also carefully analyze the integrations provided by every service. In many cases your team will already be making use of some other SaaS software in your company and it’s much more beneficial to opt for software that integrate well with one another. If you do that you will be able to guarantee a smooth transfer of information between your teams and software used, which can really reduce time spent on migrating between one solution and the other.
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