What is better Helpdesk Pilot or TOPdesk? With different functions, pricing, details, and more to evaluate, choosing the best Help Desk Software for your business is tough. Nevertheless by using our system, you can easily match the features of Helpdesk Pilot and TOPdesk together with their general SmartScore, respectively as: 7.2 and 8.5 for overall score and 99% and 96% for user satisfaction.
You can also evaluate them feature by feature check out which program is a more effective fit for your enterprise. Keep in mind to use a demo first before getting a plan to get a firsthand experience how the software can help you in practical situations.
If you would like to quickly identify the best according to our experts we advise you check out one of these products: .
Each Helpdesk Pilot Edition comes with a minimum of 5 staff licenses. All Editions include support, free upgrades, unlimited reports, smart rules, knowledge base and other standard help desk features.
TOPdesk provides enterprise pricing options. All plans include complimentary features such as access to mailboxes, assets, unlimited end users, and the marketplace.
TOPdesk integrates with various business systems and applications, including:
Microsoft Intune
Microsoft Azure
Clicksign
Versio.io
SMS notifications
Power BI
Oracle
ZigiOps: Jira, Azure, Dynatrace, OpsBridge
Ebbot AI Chatbot
Intrafind
NIVO Identity Management
ROGER365.io
Microsoft Teams
ServiceNow
Zendesk
Jira
Trello
TeamViewer
The tool comes with an API, facilitating smooth communication with TOPdesk and eliminating the need for intricate custom work connecting with other applications.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Nando's, Roots, The University of Memphis
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
TOPdesk excels in optimizing service operations, providing organizations with a streamlined and adaptable solution, fostering collaboration, and enhancing overall operational efficiency.
You don’t want just a wide set of functionalities and flexible pricing packages from a credible Help Desk Software. Almost as important as core features is a top-notch customer support. You want to make sure that when you have any questions about Helpdesk Pilot or TOPdesk, or you run into a problem, or perhaps you’ll need to ask for a certain revision or feature beneficial to your company you can count on a responsive and helpful customer support. Check out if solutions such as phone support, tickets or live chat are provided. Additionally, it’s a significant advantage if you are able to benefit from personal training or at the very least a knowledge base you can use.
Page last modified
Why is FinancesOnline free?
FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
