What is better Helpdesk Pilot or Vivantio? A sensible way to choose the right Help Desk Software product for your business is to evaluate the solutions against each other. Here you can compare Helpdesk Pilot and Vivantio and see their features compared thoroughly to help you decide on which one is the better product.
Also, you can compare their overall ratings, including: overall score (Helpdesk Pilot: 7.2 vs. Vivantio: 8.4) and user satisfaction (Helpdesk Pilot: 99% vs. Vivantio: 93%). Analyze their varying features and similarities and find out which one outperforms the other. Similarly anticipate the state of your company tomorrow; will your business outgrow the app in the next 3-5 years?
In case you you need to quickly find the best according to our review team we recommend you examine the following solutions: .
Each Helpdesk Pilot Edition comes with a minimum of 5 staff licenses. All Editions include support, free upgrades, unlimited reports, smart rules, knowledge base and other standard help desk features.
Aside from full API and custom webhooks, Vivantio offers integrations with these applications:
Azure Directory Sync
Azure DevOps (VSTS)
JIRA
TFS
Okta
SCIM Provisioning
Salesforce
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Tesco Mobile, RAC, NHS, Toshiba, Porsche
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A powerful yet easy-to-use, flexible service management tool to help you provide great customer service. It offers extensive automation, customization, self-service portals, and comprehensive reporting tools at prices that are right for your needs.
The apps examined on this page are merely a sliver of our full Help Desk Software category and you should remember that there may be more reliable services available. If you want to ensure you make the wisest choice for your company we definitely suggest that you try out more products first. It may also be a good idea to study our top 10 Help Desk Software ranking to see which products are in the current year the highest-rated ones and leaders in the market.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
