What is better GreenOrbit or Support Hero? It’s a good idea to use our scoring system to help you get a general idea which Knowledge Management Software product is more suitable for your business. For overall product quality, GreenOrbit received 8.0 points, while Support Hero gained 7.7 points. At the same time, for user satisfaction, GreenOrbit scored 96%, while Support Hero scored N/A%.
Specifics of their functions, tools, supported platforms, customer service, etc. are given below to provide you with a more versatile assessment. Keep in mind to purchase only the features that you need so you don’t waste cash for features that are unnecessary.
As of now, the most popular solutions in our Knowledge Management Software category are: ServiceNow Knowledge Management, Zendesk, Zendesk.
GreenOrbit provides several plans in a per user-based pricing model. You can purchase enterprise licenses if you have over 1,000 users. Here are the details:
100 – 199 Users – Starts at $6.50/user/month
200 – 299 Users – Starts at $5.50/user/month
300 – 499 Users – Starts at $5/user/month
500 – 999 Users – Starts at $4.50/user/month
1, 000 +Users – by quote
Features:
Full applications and features access
Includes all software upgrades
Includes standard support
SAML SSO authentication
SAML 2.0 identity provider and Active Directory integrations
The George Washington University, Harvey Norman, Carter Thermal Industries Group
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
GreenOrbit is an enterprise intranet software for companies to boost employee productivity, centralize communication and collaboration, achieve business growth.
Support Hero offers four enterprise pricing choices, which you can pay for monthly or annually. The details of these plans are outlined below to help you decide on a package.
Small – $49.00/month or $39.00/month/annual billing
1 Admin
1 Language
Unlimited Articles
Advanced Analytics (7 Days Only)
Basic Customization
Help Center
Knowledgebase
Business Hours Support
Medium – $99.00/month or $79.00/month/annual billing
All Small Features
3 Admins
2 Languages
Unlimited Advanced Analytics
Advanced Customization
Drift Integration
Freshchat Integration
Zendesk Chat Integration
Support Ticket Deflection
Rich Media Support
Large – $199.00/month or $159.00/month/annual billing
No Knowledge Management Software will manate to solve all the needs of a business. Even though key features of GreenOrbit and Support Hero should matter you should also thoroughly study the integrations supported by each app. Very often your team will already be making use of other types of SaaS software in your company and it’s much more beneficial to select products that integrate well with one another. If you do that you can guarantee an effortless exchange of information between your teams and software used, which can considerably reduce time spent on migrating between one product and the other.
Page last modified
Why is FinancesOnline free?
FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
