Convoso
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Patch Management Software
- IT Alerting
- Admin Console
- Agent Collaboration
- Background Access
- Help Desk Reporting
Pricing Info
Pricing Info
GoTo Resolve offers various pricing plans for different business scales. Contact vendor to book for a free demo.
Free – $0
- Up to 3 agents
- Up to 5 Pro devices
- Unlimited Lite devices
- Device Monitoring
- Device Quick View
- Unattended Remote Access
- Reboot and Reconnect
- Multi-Session Handling
- File Transfer
- Admin Mode
- Session Recording (Always On)
- Unified GoTo Product Admin Center
- Multi-Factor Authentication
- Active Directory Connector
- Multi-Company Support
- Support Center
- Community Support
Remote Support – $40/month
- 1 agent included
- Unlimited Instant Remote Support
- Reboot and Reconnect
- Admin Mode
- Multi-Agent Collaboration
- Help Desk
- Remote Session Features in Free +
- Screen Blanking
- Agent Screenshare
- Session Transfer
- Incident Management
- End User Portal
- MS Teams Integration
- Email Ticket Submission
- Agent Web Helpdesk Console
- Integrated Remote Support
- Mobile Support (add-on)
- Camera Share Support (add-on)
- Account Administration Features in Free +
- Website PIN Entry Page Integration (includes GoTo branding)
- Support Center
- Community Support
- Live Email/Chat/Phone Customer Support
- iOS Remote View
- Android Remote Control
- Chromebook Remote View
- Zero Download for End User
- Annotations
- VoIP Audio
- Recordings
- Device Configuration and Restrictions
- Application and Content Management
- Device and Data Security
- Real-time Analytics, Dashboards, and Reports
- Automated Device Enrollment and Business Policies
Standard – $57/month
- Everything in Free and Remote Support +
- 1 agent included (+unlimited agent add-ons)
- 25 Pro devices included (+unlimited device add-ons)
- AV Management
- Remote Execution
- Antivirus Management
- Unlimited Instant (clientless) Remote Support
- Website PIN Entry page integration (GoTo Branding removed)
- Mass Deploy Devices
- Android Unattended Remote Access
Premium – By quote
- Everything in Standard+
- 3 agents included (+unlimited agent add-ons)
- 100 Pro devices included (+unlimited device add-ons)
- Windows Updates
- Application Updates
- Automation Scheduling
- Dedicated Onboarding Manager
Integrations
Integrations
GoTo Resolve can seamlessly integrate with different platforms, such as:
- Zendesk
- Microsoft Teams
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Integrated Partner Solutions
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
GoTo Resolve is a simple, unified IT management and support solution that enables IT departments to do more with less.
Company Email
security@goto.com
Contact No.
Company's Address
GoTo Group, Inc.
333 Summer Street, Boston Massachusetts 02210
USA
GoTo Resolve Comparisons
Popular GoTo Resolve Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Softphone (webRTC)
- PBX Hosting
- Predictive Dialing
- Gamified LMS
- Scripting
- Call distribution
- Automatic reports
- Dead call notifications
- List scrubbing
- Texting
- Training
- Call recording
- Surveys post-call
- Reminders
- Agent to agent transfer
- Gamified KPI Indicators
- Email templates
- Performance monitors
Pricing Info
Convoso’s SMB and enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote. A free demo is also available to test the features in advance.
Integrations
Convoso’s open API provides powerful integration capabilities with any 3rd party CRM system
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Prime Lending, Iconic Partners, ScanDigital.com
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Convoso is an all-in-one cloud hosted communications solution that makes contact centers more productive and enjoyable for everyone.
Company Email
info@convoso.com
Contact No.
Company's Address
0950 Warner Center Lane, Building A
Woodland Hills, CA 91367
USA
Convoso Comparisons
Popular Convoso Alternatives
In the event you continue having second thoughts about which app will be best in your case it might be a good idea to analyze each service’s social metrics. These metrics are usually a sign of how popular a given solution is and how extensive is its online presence. For instance, in case of Facebook GoTo Resolve has 69000 likes on their official page while Convoso profile is liked by 309 people.
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