What is better GLPI or Freshstatus? With different functionalities, pricing, details, and more to evaluate, determining the best Customer Support Software for your company is challenging. Nevertheless by working with our system, it is simple to match the features of GLPI and Freshstatus including their general rating, respectively as: 8.4 and 8.8 for overall score and 100% and 95% for user satisfaction.
You can also compare them feature by feature and see which software is a more effective fit for your enterprise. Remember to use a demo first prior to getting a plan to experience how the solution works in real scenarios.
Our experts made sure to prepare reviews of all popular IT Service Software products offered out there, but among them these three caught our special attention: Freshservice, Zendesk, LiveAgent.
GLPI offers four enterprise pricing that scales with the size of the IT infrastructure to manage. GLPI is open source, so users can download it for free and use it without guarantee and support. Meanwhile, you can check these plans:
GLPI is an ITSM platform that aids companies in easily planning and managing IT changes, providing them with better control over their IT expenses and budget.
Company Email
Contact No.
Company's Address
Teclib'
231, Rue Saint-Honoré, Paris, Île-de-France 75001,
France
Freshstatus offers native integrations for these services:
Email
Twitter
Freshping
Statuspage.io
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
NHS, Honda, Cisco
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A platform for creating status pages for public and private use and for efficiently communicating system incidents and status updates to customers and stakeholders. Businesses can build public status pages for customers or private status pages for internal use.
When you research various Customer Support Software software you shouldn’t just analyze their list of features and available pricing packages. Keep in mind the service must be meeting your work processes and team so the more flexible their offer the better. Explore which platforms are supported by GLPI and Freshstatus and make sure you will get mobile support for whatever devices you work on in your company. It may also be a good idea to learn which languages and countries are supported, as this might be a deal breaker for many firms.
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