What is better GLPI or Kayako? It’s easy to our scoring system to give you a general idea which Customer Support Software product is will work better for your company. For overall product quality, GLPI attained 8.4 points, while Kayako received 9.0 points. At the same time, for user satisfaction, GLPI scored 100%, while Kayako scored 95%.
Information regarding their unique elements, tools, supported platforms, customer support, plus more are provided below to give you a more accurate comparison. Remember to choose only the functions your business requires so you don’t waste cash for tools that you won’t be using.
In case you you want to quickly identify the more reliable IT Service Software according to our experts we suggest you take a look at these products: Freshservice, LiveAgent, Zendesk.
GLPI offers four enterprise pricing that scales with the size of the IT infrastructure to manage. GLPI is open source, so users can download it for free and use it without guarantee and support. Meanwhile, you can check these plans:
GLPI is an ITSM platform that aids companies in easily planning and managing IT changes, providing them with better control over their IT expenses and budget.
Company Email
Contact No.
Company's Address
Teclib'
231, Rue Saint-Honoré, Paris, Île-de-France 75001,
France
Kayako is the winner of our Expert's Choice Award. This help desk solution helps businesses build an efficient customer service infrastructure by creating a single platform for all customer service channels. Kayako also has a mobile app for providing seamless customer support on the go.
If you are still having doubts about which service will perform best for your business it might be a sensible idea to analyze each service’s social metrics. Such metrics are usually a way to see how popular every solution is and how extensive is its online presence. For example GLPI Twitter profile has currently 1611 followers. At the same time Kayako Twitter is followed by 6194 users.
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