What is better GLPI or NinjaOne (Formerly NinjaRMM)? If you want to have a easy way to decide which Customer Support Software product is better, our exclusive system gives GLPI a score of 8.4 and NinjaOne (Formerly NinjaRMM) a score of 8.6 for total quality and performance. In addition, GLPI is rated at 100%, while NinjaOne (Formerly NinjaRMM) is rated 93% for their user satisfaction level.
You can also compare their product details, including functions, tools, options, plans, pricing, and many more. See whether the solution allows you to customize a few of its workflows to make sure the app complements your own business processes.
Right now, the best services in our IT Service Software category are: LiveAgent, Freshservice, Zendesk.
GLPI offers four enterprise pricing that scales with the size of the IT infrastructure to manage. GLPI is open source, so users can download it for free and use it without guarantee and support. Meanwhile, you can check these plans:
GLPI is an ITSM platform that aids companies in easily planning and managing IT changes, providing them with better control over their IT expenses and budget.
Company Email
Contact No.
Company's Address
Teclib'
231, Rue Saint-Honoré, Paris, Île-de-France 75001,
France
NinjaOne is a pay-as-you-go service. There are no long-term contracts or commitments on your part. You simply pay month-to-month for the number of devices you monitor. With NinjaOne, IT teams can manage all their endpoints and support end-users within one fast, modern, intuitive platform, improving technician efficiency and user satisfaction. The NinjaOne platform gives IT teams proactive monitoring, remote management, remote control, patch management, software management, IT asset management, backup, IT documentation, and IT service desk capabilities all in one:
Windows, Mac, VMWare and cloud monitoring and alerting
Remote management tools
OS and third-party application patch management
IT automation and scripting
custom branding
reporting
mobile app (iOS and Android)
API access
Flexible billing
Free concierge onboarding
Free training
Local support
Ninja + Remote Access + Antivirus
Everything in Ninja
One-click TeamViewer or Splashtop remote access + cloud RDP (Windows)
Integrated Bitdefender or webroot antivirus protection
NinjaOne integrates with the following business systems and applications:
Accelo
Autotask PSA
Bitdefender Gravity/Zone
BrightGauge
CloudBlue PSA
Computicate PSA
ConnectWise Control
ConnectWise Manage
HaloPSA
HarmonyPSA
IT Portal
IT Boost
IT Glue
Liongard
MSP360 Managed Backup
Malwarebytes Endpoint Protection
Narmada
N-able Passportal
PROMYS
OpenDNS
PageDuty
Passportal
RepairShopr
ScalePad
SherpaDesk
StorageCraft Cloud Backup
Slack
Splashtop Remote Support
TeamViewer
Webroot Business Endpoint Protection
Hyper V
VM ware
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Mitchell and Company, SidNetworks, Status Pros
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
NinjaOne unifies IT to simplify work for 35,000+ customers in 140+ countries.
The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. By automating IT and managing all endpoints, organizations give employees a great technology experience to work faster, smarter, and easier while IT teams modernize and improve efficiency.
When you select a app that you think will be an actual asset for your team you shouldn’t just focus on what experts have to say about it. Quite frequently individual experience with the product will vary, depending on specific preferences and requirements. That’s why in our reviews we also provide our User Satisfaction Rating for each service to give you a reliable overview of how real users of GLPI and NinjaOne (Formerly NinjaRMM) evaluate their experience with the solution. Our algorithm is built around complex analysis of product mentions on other sites, social media and blogs, so you will receive a comprehensive and credible overview of what other clients think about each app. In this example GLPI has a total satisfaction rating at 100% while for NinjaOne (Formerly NinjaRMM) 93% of users claim they had an enjoyable experience with it.
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