What is better GLPI or Zendesk? The perfect Customer Support Software is a program that can tackle your company’s unique needs. It’s easy to find which choice works best for your industry if you examine numerous products before you decide which one is the best.
For instance, GLPI and Zendesk are scored at 8.4 and 9.7, respectively, for overall quality and performance. Similarly, GLPI and Zendesk have a user satisfaction rating of 100% and 98%, respectively, which indicates the general feedback they get from customers. Better yet, get in touch with an existing client of the software and ask for their opinion concerning the software in question.
If you need to quickly find the best IT Service Software according to our review team we advise you try out the following products: Freshservice, LiveAgent, Zendesk.
GLPI offers four enterprise pricing that scales with the size of the IT infrastructure to manage. GLPI is open source, so users can download it for free and use it without guarantee and support. Meanwhile, you can check these plans:
GLPI is an ITSM platform that aids companies in easily planning and managing IT changes, providing them with better control over their IT expenses and budget.
Company Email
Contact No.
Company's Address
Teclib'
231, Rue Saint-Honoré, Paris, Île-de-France 75001,
France
Zendesk integrates with the several business systems and applications. It has more than 600 integrations and apps. Here are some of them
123Contact Form
3CLogic
Agile CRM
AppGuru
Azuqua
Capsule CRM
Cisco CTI
ClickDesk Live Chat
Cloud Magic
Drupal
FreshBooks
Google Apps
Hootsuite
Infusionsoft
Joomla!
LiveChat
MailChimp
Microsoft Dynamics
Olark Live Chat
Podio
Shopify
SAP Business One
WordPress
Zoho CRM
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Vodafone, GILT, Shopify, Groupon, Gov. UK
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Winner of our Supreme Software Award, Zendesk is a customer support solution that helps boost customer service and improve customer retention. The platform's modules include chat support, call center solutions, help desk applications, and knowledge base, so you'll cover all the bases of efficient customer services.
All the data, information and reviews that we shared in this comparison were taken from official company websites, marketing materials available online, actual experience from real users as well as our own hands-on use of every service by an expert. We do our best to comprehensively test each app, therefore we not only examine it on our own, but we also match our observations with opinions of other users from the SaaS community.
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