What is better getReply or KANA Express? With a wide range of features, pricing, conditions, and more to compare, finding the right Customer Support Software for your firm is hard. Nevertheless making use of our system, it is simple to match the functions of getReply and KANA Express including their general SmartScore, respectively as: 6.0 and 6.5 for overall score and 100% and 96% for user satisfaction.
You can also compare them feature by feature check out which application is a more effective fit for your enterprise. Remember to use a demo first prior to opting in for a plan to see how the solution can help you in real setting.
Currently, the leading services in our Live Chat Software category are: Zendesk, Pipedrive, Vision Helpdesk.
KANA Express operates well with the following business solutions and systems:
LAGAN
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Tilburg University, DAS, Windesheim
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Sophisticated yet simple to use, KANA Express provides access to all the features you need to create great customer experiences across all service channels.
Both getReply and KANA Express were tested by a group of reliable SaaS experts who conducted a detailed study of all key aspects of every service. Their ultimate rating was prepared with unique SmartScore system which provides a separate partial score to each component including: main functionalities, customer support, mobile support, security, client satisfaction and reviews in other media. We are aware that useful features are not the only aspect crucial to a business so we make an effort to pay attention to all sides of a solution before calculating its final score.
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