MENU
GET LISTED
GET LISTED
SHOW ALLPOPULAR CATEGORIES

Compare Genesys vs Zendesk

SCORES FEATURES PRICING PRICING MODEL INTEGRATIONS

What is better Genesys or Zendesk? With a wide range of functionalities, pricing, conditions, and more to evaluate, choosing the right Customer Support Software for your business is challenging. But making use of our system, it is simple to match the features of Genesys and Zendesk together with their general score, respectively as: 7.5 and 9.7 for overall score and N/A% and 98% for user satisfaction.

You can also evaluate them feature by feature and see which software is a more suitable fit for your enterprise. Don’t forget to get a demo first before subscribing to see how the program performs in real setting.

Our team put a lot of effort to review all popular Customer Support Software solutions available out there, but among them these three deserved our special attention: Freshdesk Omni, Freshdesk, Zendesk.

When you select a software that you believe will be an actual asset for your team you shouldn’t simply focus on what experts have to say about it. In many cases personal experience with the software will vary, depending on your own preferences and requirements. That’s why in our reviews we also provide our User Satisfaction Rating for every service to give you a quick overview of how actual users of Genesys and Zendesk estimate their experience with the solution. Our algorithm is built around detailed analysis of product mentions on other sites, social media as well as blogs, so you are going to get a comprehensive and credible overview of what other people think about each software. In this case Genesys has a total satisfaction rating at N/A% while for Zendesk 98% of people say they had a positive experience with it.

Page last modified

Why is FinancesOnline free? Why is FinancesOnline free?

FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.