What is better Freshstatus or GLPI? There are lots of Customer Support Software products available for businesses right now. The simplest way to find out which app fits your needs best is to compare them side by side. For example, here you can assess Freshstatus and GLPI for their overall score (8.8 vs. 8.4, respectively) or their user satisfaction rating (95% vs. 100%, respectively).
It’s also possible to examine their capabilities and pricing terms as well as other useful data below. When matching products make sure you compare their corresponding capabilities and mark their differences to have a clearer picture of both deals. Similarly, bear in mind to evaluate other issues like security, backup, intuitiveness, and customer service.
Our team put a lot of effort to review all popular IT Service Software products that you can find on the market, but among all the ones we reviewed these three deserved our special attention: LiveAgent, Freshservice, Zendesk.
Freshstatus offers native integrations for these services:
Email
Twitter
Freshping
Statuspage.io
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
NHS, Honda, Cisco
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A platform for creating status pages for public and private use and for efficiently communicating system incidents and status updates to customers and stakeholders. Businesses can build public status pages for customers or private status pages for internal use.
GLPI offers four enterprise pricing that scales with the size of the IT infrastructure to manage. GLPI is open source, so users can download it for free and use it without guarantee and support. Meanwhile, you can check these plans:
GLPI is an ITSM platform that aids companies in easily planning and managing IT changes, providing them with better control over their IT expenses and budget.
Company Email
Contact No.
Company's Address
Teclib'
231, Rue Saint-Honoré, Paris, Île-de-France 75001,
France
You don’t want simply a broad array of functionalities and adjustable pricing packages from a well-known Customer Support Software. Almost as crucial as core features is a top-notch customer support. You want to ensure that when you have any questions about Freshstatus or GLPI, or you face some problems, or maybe you’ll need to request a certain update or feature beneficial to your company you can count on a responsive and helpful customer support. See whether solutions such as phone support, tickets or live chat are available. Additionally, it’s a big plus if you are able to enjoy personal training or at least an FAQ you can use.
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