Freshsales
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Contact and account management
- Lead management
- Marketing lists
- Basic segmentation
- Behavioral segmentation
- Custom filter views
- Activity timeline
- Follow-up tasks and appointments
- Upcoming task dashboard
- To-do lists
- Custom fields and modules
- Merge and clone records
- Auto-assignment rules
- Auto-enrichment for profiles
- Time-based workflows
- Product catalog
- Visual sales pipeline
- Multiple pipeline management
- Weighted pipeline
- Multiple currencies
- Sales goals
- Sales forecasting
- Sales and deal teams
- Two-way email sync
- Team Inbox
- Sales sequences
- Freddy AI Insights
- Smart Matches
- Answer bot
- Predictive contact scoring
- Lead generation bot
- Next Best Action insights
- Email subscriptions
- Email scheduling
- Email templates
- Email tracking and metrics
- Built-in phone and chat
- Inbound caller ID
- Custom greetings
- Call masking
- Team and external number routing
- Call queues
- Call recording and opt-out
- IVR trees
- Smart escalation
- Holiday and non-business hours routing
- Callback request
- Chat history
- Read receipts
- Canned responses
- Chat assignment rules
- Chat Auto-resolve Rules
- IntelliAssign for incoming chat queries
- FAQ articles
- Chat Auto-resolve Rules
- Smartforms for contact capture
- Website activity tracking
- Custom and curated reports
- Document creation
- Document templates
- Android and iOS mobile apps
- API Access
- Zapier integration
Pricing Info
Pricing Info
Freshsales is available with three paid plans: Growth, Pro, and Enterprise.
Growth – $9/user/month
- Free for up to 3 users
- Activity Home Dashboard
- Basic custom fields
- Profile avatars for contacts and accounts
- Merge records
- Clone records
- Record tags
- Email template tags
- Up to 20 custom workflows
- Visual sales pipeline
- Rotten deals
- Weighted pipeline
- Contextual collaboration with Slack
- In-app notifications
- Email notifications
- Mobile push notifications
- Desktop notifications
- Unlimited file storage
- Recycle bin
- Conversations view, including awaiting response
- Two-way Email Sync
- Team Inbox
- Email forwarding
- Personalized bulk emails
- 5 sales sequences per user
- Email Subscriptions
- Bulk email metrics
- Email scheduling
- Email templates
- Email tracking
- Real-time email alerts
- Number porting
- Call masking
- Ringtone customization
- Forward to phone
- Hold music customization
- Basic wait queues
- Team routing
- External number routing
- Voicemails and voicemail drop
- Call recording
- Business hours
- Basic call queues
- Chat history beyond 30 days
- Read receipts
- Typing indicator
- Canned response
- Custom views for Team Inbox
- Default business hours for chat
- Chat assignment rules
- Conversation labels
- FAQ articles
- Unread email notifications
- Up to 10 Quick Access files
- Offline experience
- Private Notes
- SMS integration
- Facebook Messenger integration
- Predictive Contact Scoring
- Classic Forms
- US, EU, IN, ANZ Data Centers
- User hierarchy
- Curated reports
- Custom reports
- API Access (1000/account/hour)
- Zapier integration
- Google Apps integration
- Gmail add-on
- Google Calendar integration
- Office 365 calendar integration
- Google Contact sync
- Outlook contact sync
- Outlook add-in
- Freshdesk integration
- Marketplace integration
- Automatic call logging for mobile
- Check-in capabilities for meetings and appointments
- Send bulk emails from mobile app
- File uploads
Pro – $39/user/month billed annually or $47/user/month billed monthly
- All Growth features
- Offline events
- Custom sales activities
- Advanced CRM customization
- Up to 50 auto-assignment rules for contacts, accounts, and deals
- Up to 50 custom workflows
- Time-based workflows
- Product catalog
- Multiple sales pipelines
- Sales goals
- Multiple currencies for deals
- Up to 50 sales teams
- 10 sales sequences per user
- Warm transfer for calls
- Bring Your Own Carrier feature
- After Call Work
- Pause call recordings
- IVR/phone trees
- Advanced call queues
- Agent extensions
- Smart escalations
- Non-business hours routing
- SIP connections
- Real-time queue visibility
- Real-time agent activity
- Conference calling
- IntelliAssign capabilities for incoming chat queries
- Up to 25 Quick Access files
- Chat auto-resolve rules
- Chat campaigns
- WhatsApp integration
- Apple Business Chat Integration
- Smart Matches
- Lead Generation Bot
- Answer Bot
- Deal Insights
- Next Best Action insights
- Out-of-office detection
- Smartforms
- Up to 50 custom user roles
- Territory management
- API access (2000/account/hour)
- Offline access to records through mobile app
Enterprise – $69/user/month billed annually or $83/user/month billed monthly
- All Pro features
- Up to 10 custom modules for CRM
- Auto-profile enrichment
- Sales forecasting
- Up to 100 sales teams
- Deal teams
- Audit logs
- Up to 25 sales sequences per user
- Holiday calendar
- Holiday routing
- Call recording opt-out
- Call center agent statuses
- Queue callback (virtual hold)
- Up to 50 Quick Access files
- Commit to Deals insights
- Website activity tracking
- Web application event tracking
- Field-level permissions
- Advanced metrics
- Dedicated account manager
Freshsales’ Growth, Pro and Enterprise plans can also enhance their accounts with the following CPQ add-ons:
- Document creation
- Document types
- Document templates
- Document cloning
- Document sharing
- Document Activity Timeline
- Sync documents with deals
Integrations
Integrations
Freshsales integrates with the following apps:
- Slack
- Zapier
- Google Apps
- Freshdesk
The platform also supports syncing of calendars and contacts from Google Calendar, Office 365, Google contacts, and Outlook contacts.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Dyson, Garda World, Flyrobe
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A sales solution that integrates CRM, marketing, and communication features to help sales agents nurture customer relationships and close more deals. AI-powered deal insights also empower agents in hitting performance goals and sales quotas.
Company Email
Contact No.
Company's Address
1250, Bayhill Drive Suite 315
San Bruno, CA 94066
USA
Freshsales Comparisons
Popular Freshsales Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Sales Pipeline Management
- Lead Management
- Sales Team Management
- Contact Management
- Email Campaigns & Tracking
- Custom Fields
- Sales Forecasting
- Commission Tracking
- Sales Performance Monitoring
- Custom Deal Stages
- File Storage
- Collaboration Tools
- Goal Tracking
- Reporting & Analytics
- Account Permissions
- SuperShare
- Smart Agenda
- Mobile App
Pricing Info
Pipeline CRM has three-tiered pricing plans: Start Plan, Develop, and Grow. All of them are also available in both monthly and yearly payment schemes. Here are the three pricing plans and their features:
Start Plan – $29/month or $25/month billed annually
- 1 Sales Pipeline
- People
- 250 Deals per account (active deals)
- Companies/Customers
- Unlimited File Storage
- Deal and Activity Reporting
- Import Data Excel or CSV
- 5 Exports/user/month
- 25 Custom Fields
- Locked Fields
- Required Fields
- 250 Email Tracking per user
- 1 Automation
- Task Templates
- Goal Dashboard – Team/Individual
- Share Lists with Internal Users
- SSO
- 1 Team
Develop – $39/month or $33/month billed annually
- Everything in Start Plan
- 2 Sales Pipelines
- 2,500 Deals per account (active deals)
- Unlimited Email Tracking per user
- 10 Automations
- Performance Pulse
- Milestones
- 2 Free Read Only Users
- SuperShare with External Partners
- 2 Teams
Grow – $59/month or $49/month paid annually
- Everything in Develop
- 5 Sales Pipelines
- Unlimited Deals per account (active deals)
- Conditional Formatting
- De-Duplication (people) Feature
- Email Templates
- Email Campaigns
- Hindsight
- Deal Intelligence Fields
- Advanced Visibility
- Unlimited Team
Integrations
Pipeline CRM has an Open API offering. So, you can connect it to virtually any third-party software tool. Also, it has a wide range of built-in integrations. These include those with:
- Google Apps
- MailChimp
- Outlook
- Excel
- Help Scout
- Zapier
- QuickBooks
- Paycove
- Meldium
- ActiveDemand
- Userlike
- INinbox
- Finer.io
- Bitium
- Import2
- 123 Form Builder
- WebMerge
- PieSync
- Kixie
- CallRail
- Zapup
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Fujifilm, Matific, RCG Ventures
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Designed by salespeople for salespeople, the software helps users organize their sales pipeline and monitor their performance and progress. The platform is known for its comprehensive sales-centric reporting and analytics tools that can provide insights to optimize the sales process.
Company Email
Contact No.
Company's Address
Pipeline CRM
008 Western Ave
Seattle, WA 98104
USA
Pipeline CRM Comparisons
Popular Pipeline CRM Alternatives
No CRM Software will manate to cater to all the requirements of a business. Though key functionalities of Freshsales and Pipeline CRM are important you should also thoroughly study the integrations supported by every app. In many cases you will already be using other types of SaaS software in your company and it’s definitely wiser to select software that integrate well with each other. With that approach you can guarantee a smooth transfer of information between your teams and apps, which can considerably reduce time spent on migrating between one product and the other.
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