What is better Pipeline CRM or bpm'online CRM? When comparing Pipeline CRM and bpm'online CRM, you can easily see which CRM Software product is the better option. This ensures that your organization can get the most productive and efficient application. You can study the specifics, including available tools, costs, plans offered by each vendor, offer conditions, etc.
We also let you evaluate their general scores to know which one looks to be more beneficial for your firm. Pipeline CRM has 9.0 points for overall quality and 97% rating for user satisfaction; while bpm'online CRM has 9.3 points for overall quality and 100% for user satisfaction. Similarly, you can also find out which software business is more reliable by sending an email request to both vendors and check which company replies faster.
In case you you need to quickly find the optimal CRM Software according to our experts we recommend you take a look at one of these solutions: Salesforce CRM, Freshsales, HubSpot Smart CRM.
Pipeline CRM has three-tiered pricing plans: Start Plan, Develop, and Grow. All of them are also available in both monthly and yearly payment schemes. Here are the three pricing plans and their features:
Start Plan – $29/month or $25/month billed annually
Pipeline CRM has an Open API offering. So, you can connect it to virtually any third-party software tool. Also, it has a wide range of built-in integrations. These include those with:
Google Apps
MailChimp
Outlook
Excel
Help Scout
Zapier
QuickBooks
Paycove
Meldium
ActiveDemand
Userlike
INinbox
Finer.io
Bitium
Import2
123 Form Builder
WebMerge
PieSync
Kixie
CallRail
Zapup
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Fujifilm, Matific, RCG Ventures
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Designed by salespeople for salespeople, the software helps users organize their sales pipeline and monitor their performance and progress. The platform is known for its comprehensive sales-centric reporting and analytics tools that can provide insights to optimize the sales process.
Bpm’online offers different pricing packages for sales, marketing, and service. You can also integrate all three modules into a single CRM bundle and get an estimate for it from the vendor. There is also a free trial available. You can easily sign up for bpm’online free trial here.
Pricing for Sales Module
Team Package – $25/user/month (cloud)
Ideal for small and medium businesses with direct sales teams
Out-of-the-box process for opportunity management: from lead to contract
Commerce Package – $30/user/month (cloud)
Ideal for e-commerce
A complete set of tools for short sales cycle and e-commerce
Enterprise Package – $50/user/month (cloud) or $850/user (on-site)
Developed for medium and large enterprises to manage multiple sales channels including field force, wholesale distribution, e-commerce, and POS.
Sophisticated tools to manage all sales channels: direct and channel sales, e-commerce, field sales and POS.
Pricing for Marketing Module
Active Contact Package
Cloud – $27 (1000 active contacts/month billed annually)
Active contact is a contact included in one or more campaigns within a 12-month period
Up to 365 emails per year can be sent to one active contact
Custom pricing with the purchase of 50,000+ active contacts
User License
Cloud – $50/user/month billed annually
On-site – $850 per license/lifetime
With the purchase of 1000 active contacts the first license is free
Pricing for Service Module
Customer Center Package
Cloud – $35/user/month
On-site – $600 per user
Ideal for companies looking to automate helpdesk and contact center operations
A set of tools to deliver excellent customer service and manage omnichannel communications
Service Enterprise Package
Cloud – $50/user/month
On-site – $850 per user
Ideal for medium and large businesses who want to automate internal and external operations and ITIL processes.
Sophisticated tools to manage a complete service cycle, and provide exceptional service and support to customers and internal users.
bpm’online CRM offers open API options that allows it to be integrated with virtually any third-party application. Be it phone systems and social listening tools or analytics programs and ERP applications, this can blend seamlessly with your preferred business systems. Among the products you can integrate it with are:
No CRM Software will be able to solve all the requirements of a company. While core functionalities of Pipeline CRM and bpm'online CRM should matter you should also carefully study the integrations supported by every app. Very often you will already be making use of various kinds of SaaS software in your company and it’s definitely better to go with services that integrate well with each other. That way you will be able to ensure an effortless transfer of information between your teams and apps, which can considerably reduce time devoted to migrating between one product and the next.
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