Compare Freshdesk vs. CayzuToday’s firms need the best Customer Support Software product to continue to be competitive. On this page we help you with choosing the best solution, by allowing you to evaluate Freshdesk and Cayzu down to the very details of their individual offers. It is also possible to make use of our total scoring values, which rate the software general quality and performance. Freshdesk got a 9.8 score, while Cayzu has a score of 8.2. Likewise, you can compare their general user satisfaction rating: 100% (Freshdesk) against 100% (Cayzu). Remember to choose the application that best answers your most crucial needs, not the solution with the higher number of features. We did our best to review all popular Customer Support Software products that you can find on the market, but among all the ones we reviewed these three caught our special attention: Salesforce Essentials, Zendesk, Freshdesk.
|Monthly payment||Monthly payment | Annual Subscription|
Freshdesk is the winner of our Best Help Desk Software Award for 2017 and an efficient and reliable help desk solution. It includes a great free trial plan.
Cayzu is a cloud-based help desk platform with a smart ticket system and robust customer support tools.
Freshdesk offers a free app and four price points for various business sizes. All plans include 24/7 email support and 24/5 phone support. You can easily sign up for Freshdesk free trial here. You can find more details about Freshdesk pricing here.
Sprout (free, unlimited agents):
Blossom – $19 per agent/month (yearly) or $25 (monthly)
Garden – $35 per agent/month (yearly) or $44 (monthly)
Estate – $49 per agent/month (yearly) or $59 (monthly)
Forest – $89 per agent/month (yearly) or $99 (monthly)
Basic – $4/agent per month (paid annually), $7 (if paid monthly)
Team – $9/agent per month (paid annually), $14 (if paid monthly)
Basic features plus:
Pro – $19/agent per month (paid annually), $25 (if paid monthly)
Team features plus:
Enterprise – $29/agent per month (paid annually), $39 (if paid monthly)
Pro features plus:
Enterprise Plus – $39/agent per month (paid annually), $55 (if paid monthly)
Enterprise features plus:
All paid plans come with the following:
|+1 (866) 832-3090||1-800-410-1665|
|Small Business | Large Enterprises | Medium Business | Freelancers||Small Business | Large Enterprises | Medium Business|
|Honda, 3M, Hugo Boss, Petronas, Sony Pictures, University of Pennsylvania, Unicef||Code Firefox, Hamilton Insurance, US DataVault, Corporate Backup|
Freshdesk offers out-of-the-box integrations with a wide range of popular business applications such as CRM systems, invoicing tools, and eCommerce solutions, among others. Freshdesk is tightly integrated with Google Apps including Analytics, Contacts, Calendar, Hangouts, Drive, and Gmail. These integrations enable a slew of additional capabilities including the ability to schedule customer calls, attach large files to tickets, and much more. Some of the other integrations include Box, Campaign Monitor, Dropbox, Freshbooks, Jiira, LogMeIn, Mailchimp, Slack, Shopify, Salesforce, SurveyMonkey, Xero and Zapier.
Freshdesk also integrates with the following applications:
Cayzu supports the following integrations:
| 311 California street,|
San Francisco, CA 94104
| Cayzu Inc, |
102 Murray Street,
|English, Dutch, Polish, Turkish, Swedish||English, China, Germany, Spain|
|Learn more about Freshdesk pricing||Learn more about Cayzu pricing|
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Please pay attention to the fact that while both Freshdesk and Cayzu may provide an outstanding set of features every product might be created for a different company size. If you are analyzing various solutions you may want to give some attention to a business size they are aimed at. Certain functionalities may scale up efficiently for big enterprises but if you have a small or medium company it’s usually more sensible to stay away from paying for advanced features that you might never use.