What is better Cayzu or Zendesk? With different functionalities, pricing, details, and more to compare, finding the right Customer Support Software for your business is tricky. But by working with our system, it's easy to match the features of Cayzu and Zendesk including their general rating, respectively as: 8.2 and 9.7 for overall score and 100% and 98% for user satisfaction.
You can also evaluate them feature by feature and see which application is a more suitable fit for your enterprise. Keep in mind to ask for a demo first prior to subscribing to experience how the program performs in real setting.
Our team put a lot of effort to review all popular Help Desk Software services offered out there, but among them these three deserved our special attention: Salesforce Service Cloud, Zendesk, Freshdesk.
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Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Cayzu is a cloud-based help desk platform with a smart ticket system and robust customer support tools. The platform helps you track tickets and conversations, allowing you to manage support inquiries from one cloud-based portal. Automated rules and workflows also organize your support ticket queue, so you can provide faster, more efficient customer service.
Zendesk integrates with the several business systems and applications. It has more than 600 integrations and apps. Here are some of them
123Contact Form
3CLogic
Agile CRM
AppGuru
Azuqua
Capsule CRM
Cisco CTI
ClickDesk Live Chat
Cloud Magic
Drupal
FreshBooks
Google Apps
Hootsuite
Infusionsoft
Joomla!
LiveChat
MailChimp
Microsoft Dynamics
Olark Live Chat
Podio
Shopify
SAP Business One
WordPress
Zoho CRM
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Vodafone, GILT, Shopify, Groupon, Gov. UK
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Winner of our Supreme Software Award, Zendesk is a customer support solution that helps boost customer service and improve customer retention. The platform's modules include chat support, call center solutions, help desk applications, and knowledge base, so you'll cover all the bases of efficient customer services.
It may not always be sufficient to just compare Cayzu and Zendesk against one another. While reliable tools, cost and customer reviews are all crucial and should be taken into account when making a final decision, you should also take a look at the recognition and awards claimed by every app. In many cases a less dominant app may turn out to be an excellent choice that was distinguished with B2B awards such as our Great User Experience Award which shows that regardless of smaller market popularity it’s a significant rival to the solutions that rule the market.
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