What is better Freshdesk Omni or iTouchVision Customer Service? It’s a good idea to use our scoring system to provide you with a general idea which Customer Support Software product is better for your company. For overall product quality, Freshdesk Omni earned 9.7 points, while iTouchVision Customer Service received 7.8 points. Meanwhile, for user satisfaction, Freshdesk Omni scored 100%, while iTouchVision Customer Service scored 97%.
Details about their features, tools, supported platforms, customer service, and more are available below to provide you with a more correct review. Remember to choose only the tools your business requires so as not to waste money for features which are redundant.
At the moment, the best solutions in our Customer Service Software category are: Freshdesk Omni, Salesforce Service Cloud, Freshdesk.
iTouchVision Customer Service Software integrates with most of the apps that have open-ended connectivity and compatibility. The system is highly configurable to meet the integration and business requirements.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
iTouchVision is a complete IT service management solution, designed to deliver a Single Point of Contact (SPOC), and to respond to the needs of users and IT technicians.
All the data, facts and opinions that we provided in this table were collected from official vendor websites, promotional materials available online, actual experience from real customers as well as our personal everyday use of every software by a professional reviewer. We do our best to comprehensively examine every app, as a result we not only study it internally, but we also compare our findings with opinions of other people from the SaaS community.
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