What is better Freshdesk Omni or Domotz? The perfect Customer Support Software is a solution that can handle your company’s specific needs. You can determine which option is best suited for your company if you compare different products before you decide which one is the best.
For example, Freshdesk Omni and Domotz are scored at 9.7 and 8.0, respectively, for overall quality and performance. Likewise, Freshdesk Omni and Domotz have a user satisfaction rating of 100% and 90%, respectively, which suggests the general feedback they get from customers. Moreover, reach put to a regular user of the software and ask for their feedback concerning the solution in question.
Right now, the most popular products in our Customer Service Software category are: Freshdesk, Salesforce Service Cloud, Freshdesk Omni.
The Domotz Pro Public API (RESTful) provides developers an easy and comprehensive way to integrate third party applications with the Domotz Pro solution.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
ABB, BBC Scotland, Busch-Jaeger
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A remote management and monitoring software that enables users to log in, track, control, and manage devices via the Internet.
Company Email
support@domotz.com
Contact No.
Company's Address
Domotz Inc.
120 East 13065 South, Suite 200
Draper, UT. 84020-8616
United States
You shouldn’t expect just a broad array of functionalities and scalable pricing from a credible Customer Support Software. Almost as significant as key features is a top-notch customer support. You want to make sure that if you have any questions about Freshdesk Omni or Domotz, or you struggle with some problems, or perhaps you’ll want to ask for a specific update or feature useful to your team you can rely on a responsive and helpful customer support. Examine whether services such as phone support, tickets or live chat are provided. What is more, it’s a significant advantage if you are able to enjoy individual training or at least a knowledge base you can use.
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