What is better Freshchat or WhosOn? Purchasing the proper Customer Support Software product is as simple as comparing the strong and weak characteristics and terms offered by Freshchat and WhosOn. Here you can also match their total scores: 9.2 for Freshchat vs. 8.2 for WhosOn. Or you can look at their general user satisfaction rating, 96% for Freshchat vs. 90% for WhosOn.
We suggest that you take some time to examine their unique features and determine which one is the better alternative for your company. Likewise, keep in mind to take into account your company’s or industry’s special situation, for instance, a multilingual solution for a global staff or a mobile platform to help you work in the field.
If you would like to quickly find the more reliable Live Chat Software according to our review team we advise you check out one of these services: Vision Helpdesk, Zendesk, Pipedrive.
Freshchat offers native integrations with a wide variety of communication channels and third-party CRM, sales, and marketing software. These integrations include
Freshdesk
WordPress
Facebook Messenger
Salesforce
Zendesk
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Freshchat is an advanced messaging solution for the digital-first customer that combines human and artificial intelligence to deliver zero contact resolutions and effortless customer service.
In case you continue having second thoughts about which service will perform best in your case it might be a sound idea to examine each service’s social metrics. Such metrics are quite often a way to see how popular every app is and how extensive is its online presence. For instance Freshchat Twitter profile has currently 665 followers. At the same time WhosOn Twitter is followed by 2 people.
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