What is better WhosOn or Zendesk? Today’s companies require the best Customer Support Software product to remain competitive. On this page we help you with choosing the best service, by allowing you to assess WhosOn and Zendesk down to the very details of their individual offers.
You can also check our total scoring values, which rate the software all round quality and performance. WhosOn got a 8.2 score, while Zendesk has a score of 9.7. Likewise, you may compare their general user satisfaction rating: 90% (WhosOn) against 98% (Zendesk). Bear in mind to choose the application that best matches your most crucial issues, not the software with the most robust features.
Those of you who are pressed for time or would like to get a Live Chat Software suggestion from our team might want to take a look at these top choices for the current year: Zendesk, Pipedrive, Vision Helpdesk.
Zendesk integrates with the several business systems and applications. It has more than 600 integrations and apps. Here are some of them
123Contact Form
3CLogic
Agile CRM
AppGuru
Azuqua
Capsule CRM
Cisco CTI
ClickDesk Live Chat
Cloud Magic
Drupal
FreshBooks
Google Apps
Hootsuite
Infusionsoft
Joomla!
LiveChat
MailChimp
Microsoft Dynamics
Olark Live Chat
Podio
Shopify
SAP Business One
WordPress
Zoho CRM
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Vodafone, GILT, Shopify, Groupon, Gov. UK
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Winner of our Supreme Software Award, Zendesk is a customer support solution that helps boost customer service and improve customer retention. The platform's modules include chat support, call center solutions, help desk applications, and knowledge base, so you'll cover all the bases of efficient customer services.
Every time you test various Customer Support Software apps you shouldn’t simply explore their list of features and provided pricing packages. Consider that the software should be adjusted to your needs and business so the more flexible their offer the better. Learn which OSes are supported by WhosOn and Zendesk and ensure you will get mobile support for whichever devices you work on in your company. It may also be a good idea to learn which languages and geographies are supported, as this might be a critical factor for many businesses.
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