TeamSupport
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Intelligent Targeting
- Site Monitoring
- Page Tracking
- Lead Generation
- Agent Views
- Manager Views
- Canned Responses
- Campaign Management
- Rule Based and Manual Dynamic Chat Invites
- Location and GEOIP
Pricing Info
Pricing Info
WhosOn pricing information is available only upon request. Contact the vendor directly to get a quote for your company.
Integrations
Integrations
WhosOn integrates with the following systems and applications:
- Microsoft Dynamics
- SugarCRM
- Salesforce
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Aviva, AON, Cisco, Virgin Holidays, Ford, NASA
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
This platform revolutionizes omni-channel communication and enhanced customer service to engage customers in a more personalized manner.
Company Email
sales@whoson.com
Contact No.
Company's Address
Parker Software Limited,
Victoria Business Park,
Prospect Way,
Stoke on Trent. ST8 7PL
United Kingdom
WhosOn Comparisons
Popular WhosOn Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
Agent tools
- Intuitive online help desk interface
- Customizable dahsboard
- Powerful search
- Integrated screen recordings
- Mobile agent tools
- Ticket automation
- SLA management
Collaboration
- WaterCooler social networking tool
- Groups
- Internal chat
- Wiki
- Community
Customer self-service
- Advanced portal tools
- Ticket deflection
- Knowledge base
Multi-channel support
- Email integration
- Integrated live chat
- Facebook integration
- Integrated customer database
- Product database
- Track service contracts
- Integration with popular CRM systems
Management tools
- Reporting and metrics
- Rights management
- Integration with business intelligence systems
Pricing Info
TeamSupport is a cloud hosted collaborative help desk solution available in the following SMB and enterprise pricing plans:
Support Desk – $50 per agent per month, billed annually
- Designed for end-user customer support or internal help desk operations;
- Lets you easily assign, track and manage support requests.
Enterprise –
$65 per agent month, billed annually
- You can connect customer support
- Product development and product management
- Teams can use the same tool and share data
- Track support issues, product bugs, defects, and feature enhancements.
Integrations
TeamSupport integrates with the following business systems and applications:
- JIRA
- ServiceNow
- HubSpot
- Slack
- Salesforce.com
- Beanstalk
- Highrise
- MailChimp
- Nicereply
- Zoho Reports
- Dropbox
- Zapier
- Rest API
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
AT&T, Walmart, American Lung Association, Fuji Film, NBA
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
TeamSupport is a complete customer support platform that facilitates communication and collaboration between your teams and clients. Designed for B2B users, the platform offers customer self-service portals, ticket management, ticket automation, and live chat, among others. Collaborative tools also allow team members to efficiently work together to resolve customer issues.
Company Email
sales@teamsupport.com
Contact No.
Company's Address
100 Highland Park Village, Suite 200
Dallas, TX 75205
USA
TeamSupport Comparisons
Popular TeamSupport Alternatives
You shouldn’t expect simply a wide array of useful tools and flexible pricing plans from a popular Customer Support Software. Almost as crucial as key features is a trustworthy customer support. You want to ensure that in a situation where you have any questions about WhosOn or TeamSupport, or you face some problems, or maybe you’ll want to ask for a specific revision or feature useful to your business you can trust in a responsive and helpful customer support. Examine whether solutions such as phone support, tickets or live chat are offered. Additionally, it’s a significant advantage if you can benefit from personal training or at the very least an FAQ you can use.
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