What is better WhosOn or TeamSupport? If you want a competent Customer Support Software product for your organization you need to invest time and assess different options. It doesn’t have to be complex, and can be as simple as matching their functionalities in a table like the one below. You will also get a brief idea how each product works. As an example, on this page you can see WhosOn’s overall score of 8.2 and compare it against TeamSupport’s score of 9.1; or WhosOn’s user satisfaction level at 90% versus TeamSupport’s 99% satisfaction score.
The assessment can help you find out the good and bad points of each application, and choose which one matches your requirements better. Aside from the rich features, the software that is easy to understand and use is always the better product.
Our experts made sure to prepare reviews of all popular Live Chat Software products that you can find on the market, but among all the ones we reviewed these three caught our special attention: Zendesk, Vision Helpdesk, Pipedrive.
TeamSupport integrates with the following business systems and applications:
JIRA
ServiceNow
HubSpot
Slack
Salesforce.com
Beanstalk
Highrise
MailChimp
Nicereply
Zoho Reports
Dropbox
Zapier
Facebook
Rest API
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
AT&T, Walmart, American Lung Association, Fuji Film, NBA
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
TeamSupport is a complete customer support platform that facilitates communication and collaboration between your teams and clients. Designed for B2B users, the platform offers customer self-service portals, ticket management, ticket automation, and live chat, among others. Collaborative tools also allow team members to efficiently work together to resolve customer issues.
You shouldn’t expect simply a wide array of useful tools and flexible pricing plans from a popular Customer Support Software. Almost as crucial as key features is a trustworthy customer support. You want to ensure that in a situation where you have any questions about WhosOn or TeamSupport, or you face some problems, or maybe you’ll want to ask for a specific revision or feature useful to your business you can trust in a responsive and helpful customer support. Examine whether solutions such as phone support, tickets or live chat are offered. Additionally, it’s a significant advantage if you can benefit from personal training or at the very least an FAQ you can use.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
