What is better WhosOn or Salesforce Service Cloud? There is a wide range of Customer Support Software products out there these days. The best way to find out which product fits your needs best is to examine them side by side. As an example, here you can compare WhosOn and Salesforce Service Cloud for their overall score (8.2 vs. 9.6, respectively) or their user satisfaction rating (90% vs. 97%, respectively).
Additionally, you can compare their capabilities and pricing terms along with other helpful facts below. When matching products make sure to analyze their related advantages and mark their disparities to obtain a clearer picture of both deals. Likewise, bear in mind to check non-core issues like security, backup, ease-of-use, and customer support.
Our experts made sure to review all popular Live Chat Software products that you can find on the market, but among them these three deserved our special attention: Pipedrive, Vision Helpdesk, Zendesk.
Salesforce Service Cloud supports integrations with the following business systems, applications and services:
Autotask
ConnectWise
JIRA
Salesforce Service Cloud
ServiceNow
Zendesk
Oracle Service Cloud
Freshdesk
Freshservice
Desk.com
Help Scout
Cherwell Software
Wrike
SugarCRM
Microsoft Dynamics CRM
Zoho CRM
Netsuite
Autotask
Close.io
ConnectWie
Infusionsoft
Pipedrive
HubSpot CRM
Oracle Sales Cloud
Base CRM
CustomerGauge
Act! Essentials
Sap Hybrid Cloud for Customers
Sage CRM
Bullhorn
Maximizer CRM
Insightly
Microsoft Dynamics GP
Microsoft Dynamics AX
QuickBooks
Freshbooks
Taxify
Sage Intacct
Sage 200
Tipalti
Plaid
Shopify
Volusion
Ecwid
Bigcommerce
Magento
Etsy
Woocommerce
Weebly
SAPAnywhere
Epages
Oracle Eloqua
Marketo
HubSpot Marketing
Act-On
MailChimp
Mailjet
Allbound
Autopilot
Constant Contact
Kissmetrics
Facebook Lead Ads
Campaign Monitor
iContact
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Stanley Black & Decker, Sprouts, Coca-Cola, Activision, Spotify, Aldo
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A cloud-hosted customer service platform designed to allow faster, smarter case resolution. By providing a 360-degree view of each customer, this IT asset management solution enables businesses to quickly resolve issues, thereby driving better user experience and higher customer satisfaction.
It may not always be sufficient to just compare WhosOn and Salesforce Service Cloud against one another. Although useful functionalities, pricing and customer experience are all crucial and should be taken into account when making a final choice, you should also pay attention to the recognition and awards merited by every app. In many cases a less known software may turn out to be a good choice that was a winner of many B2B awards such as our Great User Experience Award which shows that despite smaller market popularity it’s a worthy contender to the software that rule the market.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
