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Compare Freshchat vs KANA Express

SCORES FEATURES PRICING PRICING MODEL INTEGRATIONS

What is better Freshchat or KANA Express? Getting the proper Customer Support Software product is as easy as contrasting the solid and weaker features and terms offered by Freshchat and KANA Express. Here you can also match their all round scores: 9.2 for Freshchat vs. 6.5 for KANA Express. Or you can look at their general user satisfaction rating, 96% for Freshchat vs. 96% for KANA Express.

We suggest that you put some effort and study their differences and figure out which one is the better alternative for your company. Moreover. bear in mind to factor in your company’s or industry’s special circumstances, for example, a multilingual software for a global team or a mobile app to help you work on the go.

People who don't have much time or need a Live Chat Software recommendation from our experts might want to investigate these top choices for this year: Vision Helpdesk, Pipedrive, Zendesk.

In the event you continue having second thoughts about which product will perform best for your business it might be a good idea to examine each service’s social metrics. These metrics are quite often an indicator of how popular a given app is and how extensive is its online presence.For instance, if you look at Freshchat LinkedIn profile you’ll learn that they are followed by 23516 users. In case of KANA Express the number of followers on their LinkedIn page is 5495.

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