What is better Freshchat or eTollFree? Today’s corporations look for the top Communications Software product to stay competitive. On this page we help you with buying the right service, by allowing you to assess Freshchat and eTollFree down to the very details of their individual offers.
You may as well examine our general scoring values, which rate the software overall quality and performance. Freshchat got a 9.2 score, while eTollFree has a score of 7.1. Likewise, you can compare their general user satisfaction rating: 96% (Freshchat) against N/A% (eTollFree). Bear in mind to opt for the solution that best matches your most urgent priorities, not the solution with the higher number of features.
At this time, the best products in our Live Chat Software category are: Zendesk, Pipedrive, Vision Helpdesk.
Freshchat offers native integrations with a wide variety of communication channels and third-party CRM, sales, and marketing software. These integrations include
Freshdesk
WordPress
Facebook Messenger
Salesforce
Zendesk
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Freshchat is an advanced messaging solution for the digital-first customer that combines human and artificial intelligence to deliver zero contact resolutions and effortless customer service.
eTollFree offers several SMB and enterprise pricing plans for users to choose from. Custom plans for virtual local phone number service, predictive dialer system custom pricing, and wholesale VoIP termination rates are also available. Here are the details:
Toll Free Number Service
99¢/month
Plus 3.5¢/minute/completed call
833 Toll-Free Numbers – Search, Reserve, and Set Up 833 Toll-Free Numbers for Free
Pay The Same Monthly Rate 99¢/month
Forwarding Options:
Home Telephone Lines
Business Line
Fax to E-mail
Voice-Mail
Voice-Mail to E-mail
Auto Attendant
International Numbers
VoIP Extensions
Call Screening
Voicemail
Conference Calling
Predictive Dialer
1.5¢/min – Inbound Calling Rate
1¢/min – Outbound Calling Rate
Call Recording
Unlimited Bandwidth
Unlimited Users
24/7 Tech Support
Note that there is also a $99 additional monthly fee for hosting.
In the event you continue having doubts about which software will perform best in your case it may be a sensible idea to take a look at each service’s social metrics. Such metrics are usually a way to see how popular each software is and how large is its online presence. For instance, in case of Facebook Freshchat has 135 likes on their official profile while eTollFree profile is liked by 45 users.
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