What is better eTollFree or Pipedrive? Today’s firms need the top Customer Support Software product to remain competitive. On this page we help you with choosing the best solution, by allowing you to compare eTollFree and Pipedrive down to the very details of their individual modules.
You may as well make use of our overall scoring values, which rate the software general quality and performance. eTollFree got a 7.1 score, while Pipedrive has a score of 9.4. Likewise, you can compare their general user satisfaction rating: N/A% (eTollFree) against 100% (Pipedrive). Bear in mind to opt for the application that best answers your top priorities, not the application with the higher number of features.
As of now, the top solutions in our Call Center Software category are: Zendesk, Freshdesk Contact Center, JustCall.
eTollFree offers several SMB and enterprise pricing plans for users to choose from. Custom plans for virtual local phone number service, predictive dialer system custom pricing, and wholesale VoIP termination rates are also available. Here are the details:
Toll Free Number Service
99¢/month
Plus 3.5¢/minute/completed call
833 Toll-Free Numbers – Search, Reserve, and Set Up 833 Toll-Free Numbers for Free
Pay The Same Monthly Rate 99¢/month
Forwarding Options:
Home Telephone Lines
Business Line
Fax to E-mail
Voice-Mail
Voice-Mail to E-mail
Auto Attendant
International Numbers
VoIP Extensions
Call Screening
Voicemail
Conference Calling
Predictive Dialer
1.5¢/min – Inbound Calling Rate
1¢/min – Outbound Calling Rate
Call Recording
Unlimited Bandwidth
Unlimited Users
24/7 Tech Support
Note that there is also a $99 additional monthly fee for hosting.
Pipedrive is the winner of our Expert's Choice Award. It is a personal sales manager for small, medium-sized, and large businesses that lets you close more deals and improve sales. Built by both salespeople and web developers, it is a practical easy-to-use tool that people with varying tech-savviness can instantly use.
Every time you research various Customer Support Software products you shouldn’t simply look at their list of features and provided pricing packages. Pay attention to the fact that the software must be meeting your work processes and team so the more flexible their offer the better. Explore which OSes are supported by eTollFree and Pipedrive and ensure you will get mobile support for whichever devices you work on in your company. It may also be a good idea to learn which languages and countries are supported, as this may be a key element for many companies.
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