What is better eTollFree or NinjaOne (Formerly NinjaRMM)? There is a wide range of Customer Support Software products available for businesses right now. The simplest way to find out which service fits your needs best is to compare them side by side. For example, here you can examine eTollFree and NinjaOne (Formerly NinjaRMM) for their overall score (7.1 vs. 8.6, respectively) or their user satisfaction rating (N/A% vs. 93%, respectively).
You can also check their individual modules and pricing stipulations and other useful information below. When matching products make sure you check their corresponding advantages and mark their differences to have a clearer picture of both deals. Likewise, bear in mind to evaluate non-core issues including security, backup, intuitiveness, and helpdesk support.
Users who want to save some time or would like to get a Call Center Software recommendation from our experts might want to take a look at these top choices for this year: JustCall, Freshdesk Contact Center, Zendesk.
eTollFree offers several SMB and enterprise pricing plans for users to choose from. Custom plans for virtual local phone number service, predictive dialer system custom pricing, and wholesale VoIP termination rates are also available. Here are the details:
Toll Free Number Service
99¢/month
Plus 3.5¢/minute/completed call
833 Toll-Free Numbers – Search, Reserve, and Set Up 833 Toll-Free Numbers for Free
Pay The Same Monthly Rate 99¢/month
Forwarding Options:
Home Telephone Lines
Business Line
Fax to E-mail
Voice-Mail
Voice-Mail to E-mail
Auto Attendant
International Numbers
VoIP Extensions
Call Screening
Voicemail
Conference Calling
Predictive Dialer
1.5¢/min – Inbound Calling Rate
1¢/min – Outbound Calling Rate
Call Recording
Unlimited Bandwidth
Unlimited Users
24/7 Tech Support
Note that there is also a $99 additional monthly fee for hosting.
NinjaOne is a pay-as-you-go service. There are no long-term contracts or commitments on your part. You simply pay month-to-month for the number of devices you monitor. With NinjaOne, IT teams can manage all their endpoints and support end-users within one fast, modern, intuitive platform, improving technician efficiency and user satisfaction. The NinjaOne platform gives IT teams proactive monitoring, remote management, remote control, patch management, software management, IT asset management, backup, IT documentation, and IT service desk capabilities all in one:
Windows, Mac, VMWare and cloud monitoring and alerting
Remote management tools
OS and third-party application patch management
IT automation and scripting
custom branding
reporting
mobile app (iOS and Android)
API access
Flexible billing
Free concierge onboarding
Free training
Local support
Ninja + Remote Access + Antivirus
Everything in Ninja
One-click TeamViewer or Splashtop remote access + cloud RDP (Windows)
Integrated Bitdefender or webroot antivirus protection
NinjaOne integrates with the following business systems and applications:
Accelo
Autotask PSA
Bitdefender Gravity/Zone
BrightGauge
CloudBlue PSA
Computicate PSA
ConnectWise Control
ConnectWise Manage
HaloPSA
HarmonyPSA
IT Portal
IT Boost
IT Glue
Liongard
MSP360 Managed Backup
Malwarebytes Endpoint Protection
Narmada
N-able Passportal
PROMYS
OpenDNS
PageDuty
Passportal
RepairShopr
ScalePad
SherpaDesk
StorageCraft Cloud Backup
Slack
Splashtop Remote Support
TeamViewer
Webroot Business Endpoint Protection
Hyper V
VM ware
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Mitchell and Company, SidNetworks, Status Pros
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
NinjaOne unifies IT to simplify work for 35,000+ customers in 140+ countries.
The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. By automating IT and managing all endpoints, organizations give employees a great technology experience to work faster, smarter, and easier while IT teams modernize and improve efficiency.
Almost as important as features and user support responsiveness are pricing packages made available by eTollFree and NinjaOne (Formerly NinjaRMM). Even though pricing should not be the only aspect it’s surely a significant thing to consider. You should look for a flexible pricing plan that can be matched with your company size and effortlessly scaled up when your team expands. Make sure you don’t choose packages that have complex tools that you won’t find useful and always try to get in touch with the vendor directly because enterprises can often count on more affordable prices. You should also give a chance to a free trial or demo of every app to spend at least some time on actual work with the system. It’s a valuable experience that doesn’t require you to pay any money and gives you a practical overview of what it’s like to work with eTollFree and NinjaOne (Formerly NinjaRMM).
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