What is better Five9 or CozTel? With a wide range of functions, pricing, conditions, and more to check, determining the best Customer Support Software for your organization is tough. Nevertheless making use of our system, you can easily match the functions of Five9 and CozTel including their general score, respectively as: 8.6 and 8.0 for overall score and 91% and 100% for user satisfaction.
You can also review them feature by feature check out which program is a more effective fit for your company. Don’t forget to use a trial version first prior to getting a plan to see how the software performs in practical situations.
Our team put a lot of effort to review all popular Call Center Software services offered on the market, but among all the ones we reviewed these three caught our special attention: Freshdesk Contact Center, Zendesk, JustCall.
Five9 offers flexible pricing options with annual or month-to-month contracts. Annual contracts provide reduced fees compared to month-to-month contracts. Contact Five9 directly for more pricing details.
Five9 offers robust pre-built integrations with leading CRM solutions. Some of these integrations include:
Five9 Cloud Contact Center CTI for Salesforce
Five9 On-Demand Call Center Software for NetSuite
Microsoft Dynamics CRM Online
Oracle Service Cloud
SugarCRM
Zendesk
Zoho CRM
Custom CRM Solutions
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Xerox, Comcast, Citrix, American Bank
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Five9 is a software platform that enables you to maximize your agents’ productive time and respond proactively to your customers. With this, you get access to features for campaign management, call distribution, quality monitoring, workforce management, social customer care, and more.
Contact Coztel for enterprise pricing information and other product details. You can also submit a request for a demo to see if the software is a perfect fit for your business.
When you choose a app that you believe will work best for your business you shouldn’t just pay attention to what professionals have to say about it. Very often personal experience with the product will vary, depending on specific goals and requirements. That’s why in our reviews we also provide our User Satisfaction Rating for every software to give you a quick impression of how real users of Five9 and CozTel estimate their contact with the product. Our algorithm is based on complex analysis of product appearances on other sites, social networks and blogs, so you will get a full and reliable picture of what other clients think about every app. In this example Five9 has a total satisfaction rating at 91% while for CozTel 100% of users say they had a positive experience with it.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
