What is better Feefo or ScreenConnect? You have such a huge number of Customer Support Software solutions in today’s market that choosing the right product is often frustrating. On our comparison page, it is simple to evaluate the features, pricing terms, available plans, and more details of Feefo and ScreenConnect.
You can also evaluate their score (7.3 for Feefo vs. 9.0 for ScreenConnect) and user satisfaction level (N/A% for Feefo vs. 96% for ScreenConnect). The scores and ratings present you with an overall idea how both these software products perform. Additionally, check if the application can integrate with existing business apps to ensure greater productivity.
Right now, the most popular products in our category are: .
Feefo offers pricing on a by quote basis. Please contact the vendor directly to get a quote. There is also a free trial with limited features available.
ScreenConnect (formerly ConnectWise ScreenConnect) offers a free license to single technicians, and three SMB/enterprise pricing plans for larger teams. Here are the details:
Single Tech License – Free
1 Session per Tech
3 Access Agents
Remote Support
ONE – $27/month (billed annually)
All features from the free plan
1 Session per Tech
10 Access Agents
Remote Meetings
Branding and Customization
File Transfer
Remote Printing
Remote Toolbox
STANDARD (Multiple Tech License) – $42/month (billed annually)
All features from ONE
Up to 3 Sessions Per Tech
Unlimited Access Agents
Mobile Technician Support
Expanded Chat Options
Remote Command Line
Wake on LAN
PRO (Multiple Tech License) – $52/month (billed annually)
At the moment, ScreenConnect offers a streamlined integration with ConnectWise Automate.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Jon Rosen Systems
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
ScreenConnect is a software app that gives you an enriched remote control experience and helps you resolve customer inquiries efficiently and without delay. Aside from helping reps provide efficient remote support, the software also includes collaboration features that let users exchange files and work simultaneously on one task.
Almost as important as functionalities and user support quality are pricing packages given by Feefo and ScreenConnect. While cost should not be the sole element it’s surely a significant thing to consider. You should count on a flexible pricing package that can be matched with your team size and painlessly scaled up if your business expands. Make sure you don’t pick packages that have advanced tools that you won’t find useful and always try to contact with the vendor directly as enterprises can frequently benefit from discounts. You should also give a chance to a free trial or demo of every app to spend at least some time on actual work with the system. It’s a useful experience that doesn’t ask you to spend any money and offers a practical overview of what it’s like to work with Feefo and ScreenConnect.
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