What is better Feefo or Zendesk? When choosing the appropriate Customer Support Software for your company it is recommended that you evaluate the functions, pricing, as well as other critical information concerning the product and vendor. Here, you can check the parallels and differences between Feefo (overall score at 7.3 and user satisfaction at N/A%) and Zendesk (overall score at 9.7 and user satisfaction at 98%).
You may also look at their unique details, such as tools, plans, costs, conditions, etc. Similarly, read the terms carefully for information on hidden costs, like, setup fees, independent customer service, upgrade fees, storage fees, and others.
At the moment, the top services in our category are: .
Feefo offers pricing on a by quote basis. Please contact the vendor directly to get a quote. There is also a free trial with limited features available.
Zendesk integrates with the several business systems and applications. It has more than 600 integrations and apps. Here are some of them
123Contact Form
3CLogic
Agile CRM
AppGuru
Azuqua
Capsule CRM
Cisco CTI
ClickDesk Live Chat
Cloud Magic
Drupal
FreshBooks
Google Apps
Hootsuite
Infusionsoft
Joomla!
LiveChat
MailChimp
Microsoft Dynamics
Olark Live Chat
Podio
Shopify
SAP Business One
WordPress
Zoho CRM
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Vodafone, GILT, Shopify, Groupon, Gov. UK
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Winner of our Supreme Software Award, Zendesk is a customer support solution that helps boost customer service and improve customer retention. The platform's modules include chat support, call center solutions, help desk applications, and knowledge base, so you'll cover all the bases of efficient customer services.
When you pick a product that you believe will be an actual asset for your team you shouldn’t just pay attention to what experts have to say about it. Very often individual experience with the software will vary, depending on your own preferences and work processes. This is why in our reviews we also provide our User Satisfaction Rating for each product to give you an immediate overview of how real users of Feefo and Zendesk estimate their experience with the product. Our algorithm is built around advanced analysis of product mentions on other websites, social networks as well as blogs, so you are going to receive a full and credible picture of what other clients think about every service. In this case Feefo got a total satisfaction rating at N/A% while for Zendesk 98% of people say they had a positive experience with it.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
