What is better EvantoDesk or ScreenConnect? A sensible way to choose the right Help Desk Software product for your company is to cross-check the solutions against each other. Here you can compare EvantoDesk and ScreenConnect and see their functions compared contrastively to help you select which one is the more effective product.
Furthermore, you can compare their overall ratings, such as: overall score (EvantoDesk: 8.0 vs. ScreenConnect: 9.0) and user satisfaction (EvantoDesk: 100% vs. ScreenConnect: 96%). Browse through their differences and similarities and find out which one outperforms the other. Similarly think about your company tomorrow; will your company outgrow the app in the next couple of years?
We know that not all companies have the time to test a wide range of different solutions, so we prepared a list of suggestions that you may find useful. Our top choices for the Help Desk Software category are: Salesforce Service Cloud, Zendesk, Freshdesk.
EvantoDesk integrates with the following business systems and applications:
MailChimp
Twitter
Facebook
ClinicAppointments.com
Zapier
QuickBooks
Pipedrive
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
ABuzz Technologies, Clinic Appointments, Green Flare
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A simple, user-friendly customer service software designed specifically for small and medium-sized businesses. It comes with all the features a small or medium-sized enterprise needs to effortlessly deliver high-quality support services to their customers.
ScreenConnect (formerly ConnectWise ScreenConnect) offers a free license to single technicians, and three SMB/enterprise pricing plans for larger teams. Here are the details:
Single Tech License – Free
1 Session per Tech
3 Access Agents
Remote Support
ONE – $27/month (billed annually)
All features from the free plan
1 Session per Tech
10 Access Agents
Remote Meetings
Branding and Customization
File Transfer
Remote Printing
Remote Toolbox
STANDARD (Multiple Tech License) – $42/month (billed annually)
All features from ONE
Up to 3 Sessions Per Tech
Unlimited Access Agents
Mobile Technician Support
Expanded Chat Options
Remote Command Line
Wake on LAN
PRO (Multiple Tech License) – $52/month (billed annually)
At the moment, ScreenConnect offers a streamlined integration with ConnectWise Automate.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Jon Rosen Systems
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
ScreenConnect is a software app that gives you an enriched remote control experience and helps you resolve customer inquiries efficiently and without delay. Aside from helping reps provide efficient remote support, the software also includes collaboration features that let users exchange files and work simultaneously on one task.
When you select a service that you believe will work best for your team you shouldn’t just limit yourself to what professionals have to say about it. Very often personal experience with the solution may change, depending on specific goals and requirements. That’s why in our reviews we also provide our User Satisfaction Rating for each product to give you a quick impression of how real users of EvantoDesk and ScreenConnect rate their contact with the app. Our algorithm is based on complex analysis of product mentions on other sites, social media as well as blogs, so you are going to get a complete and credible overview of what other users think about every service. In this case EvantoDesk got a total satisfaction rating at 100% while for ScreenConnect 96% of people claim they had a positive experience with it.
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