What is better EvantoDesk or ProProfs Help Desk? With a wide range of features, pricing, details, and more to compare, choosing the best Help Desk Software for your business is challenging. But by using our system, it is simple to match the characteristics of EvantoDesk and ProProfs Help Desk as well as their general score, respectively as: 8.0 and 8.5 for overall score and 100% and 100% for user satisfaction.
You can also compare them feature by feature and see which software is a more suitable fit for your company. Don’t forget to ask for a free trial first before subscribing to get a firsthand experience how the software can help you in practical situations.
We did our best to prepare reviews of all popular Help Desk Software solutions available on the market, but among them these three caught our special attention: Freshdesk, Zendesk, Salesforce Service Cloud.
EvantoDesk integrates with the following business systems and applications:
MailChimp
Twitter
Facebook
ClinicAppointments.com
Zapier
QuickBooks
Pipedrive
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
ABuzz Technologies, Clinic Appointments, Green Flare
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A simple, user-friendly customer service software designed specifically for small and medium-sized businesses. It comes with all the features a small or medium-sized enterprise needs to effortlessly deliver high-quality support services to their customers.
ProProfs Help Desk has a 15-day free trial for its paid plan. Payment plans are available in monthly or annual terms. The ProProfs Help Desk plan has the following inclusions:
ProProfs Help Desk Monthly Plan – starts at $30/user/month
ProProfs Help Desk Annual Plan – starts at $20/user/month
ProProfs Help Desk integrates with Salesforce, ProProfs Knowledge Base, and ProProfs Chat.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Sony, Dell, Cisco
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Cloud-based customer service help desk ticketing software that features shared inboxes, knowledge base, and chat for seamless collaboration and faster issue resolution. The end results are better customer experience and greater customer satisfaction.
Both EvantoDesk and ProProfs Help Desk were reviewed by a team of reliable B2B experts who conducted a detailed study of all core aspects of every software. Their total rating was prepared using our unique SmartScore algorithm that provides a separate partial score to each factor such as: main features, client support, mobile device support, security, customer satisfaction as well as reviews in other media. Here at FinancesOnline we are aware that useful features are not the only factor crucial to a business so we do our best to pay attention to all facets of a service prior to calculating its final rating.
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