What is better EasyVista or ProProfs Help Desk? A great way to choose the right Help Desk Software product for your organization is to cross-check the solutions against each other. Here you can compare EasyVista and ProProfs Help Desk and see their functions compared contrastively to help you pick which one is the better product.
Furthermore, you can compare their overall ratings, for instance: overall score (EasyVista: 7.8 vs. ProProfs Help Desk: 8.5) and user satisfaction (EasyVista: 100% vs. ProProfs Help Desk: 100%). Analyze their distinctive features and similarities and discover which one outperforms the other. Moreover, think about your company tomorrow; will your company outgrow the app in the next 3-5 years?
We are aware that not all businesses have the time to examine dozens of different products, so we came up with a list of recommendations that you may find useful. Our top choices for the Help Desk Software category are: Zendesk, Salesforce Service Cloud, Freshdesk.
ProProfs Help Desk has a 15-day free trial for its paid plan. Payment plans are available in monthly or annual terms. The ProProfs Help Desk plan has the following inclusions:
ProProfs Help Desk Monthly Plan – starts at $30/user/month
ProProfs Help Desk Annual Plan – starts at $20/user/month
ProProfs Help Desk integrates with Salesforce, ProProfs Knowledge Base, and ProProfs Chat.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Sony, Dell, Cisco
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Cloud-based customer service help desk ticketing software that features shared inboxes, knowledge base, and chat for seamless collaboration and faster issue resolution. The end results are better customer experience and greater customer satisfaction.
When you compare different Help Desk Software software you shouldn’t just study their list of features and provided pricing packages. Keep in mind the product should be meeting your work processes and team so the more flexible their offer the better. Find our which platforms are supported by EasyVista and ProProfs Help Desk and make sure you will get mobile support for whatever devices you work on in your company. It may also be a good idea to examine which languages and countries are supported, because this might be a critical factor for many companies.
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