What is better EasyVista or ScreenConnect? We are here to streamline the process of reviewing Help Desk Software products for you. In particular, on this page you can examine the overall performance of EasyVista (7.8) and contrast it with the overall performance of ScreenConnect (9.0). It's also possible to match their overall user satisfaction rating: EasyVista (100%) vs. ScreenConnect (96%).
Similarly, lexamine their capabilities in detail to find out which product can better tackle your company’s requirements. Generally, any business solution must let you to immediately view the big picture, at the same time offering you easy access to the details.
People who want to save some time or need a Help Desk Software suggestion from our team might want to investigate these top choices for the current year: Zendesk, Freshdesk, Salesforce Service Cloud.
ScreenConnect (formerly ConnectWise ScreenConnect) offers a free license to single technicians, and three SMB/enterprise pricing plans for larger teams. Here are the details:
Single Tech License – Free
1 Session per Tech
3 Access Agents
Remote Support
ONE – $27/month (billed annually)
All features from the free plan
1 Session per Tech
10 Access Agents
Remote Meetings
Branding and Customization
File Transfer
Remote Printing
Remote Toolbox
STANDARD (Multiple Tech License) – $42/month (billed annually)
All features from ONE
Up to 3 Sessions Per Tech
Unlimited Access Agents
Mobile Technician Support
Expanded Chat Options
Remote Command Line
Wake on LAN
PRO (Multiple Tech License) – $52/month (billed annually)
At the moment, ScreenConnect offers a streamlined integration with ConnectWise Automate.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Jon Rosen Systems
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
ScreenConnect is a software app that gives you an enriched remote control experience and helps you resolve customer inquiries efficiently and without delay. Aside from helping reps provide efficient remote support, the software also includes collaboration features that let users exchange files and work simultaneously on one task.
All the data, details and opinions that we provided in this analysis were collated from official vendor sites, advertising content available online, actual experience from real customers as well as our individual direct use of each solution by a professional reviewer. We put a lot of effort to comprehensively test every product, as a result we not only examine it ourselves, but we also match our results with experiences of other members from the SaaS community.
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