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Compare EasyVista vs ManageEngine AssetExplorer

What is better EasyVista or ManageEngine AssetExplorer? If you wish to have a convenient way to decide which IT Asset Management Software product is better, our proprietary system gives EasyVista a score of 7.8 and ManageEngine AssetExplorer a score of 8.5 for overall quality and performance. Moreover, EasyVista is rated at 100%, while ManageEngine AssetExplorer is rated 100% for their user satisfaction level.

You can also compare their product details, including functions, tools, options, plans, pricing, and much more. Check if the application allows you to customize a few of its processes to make sure the app fits your own business procedures.

Users who don't have much time or would like to get a Help Desk Software advice from our team may want to try out these top choices for the current year: Salesforce Essentials, Salesforce Service Cloud, Freshdesk.

NOAWARDS
YET

SmartScore™

OUR SCORE 7.8

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

ITSM:

  • Event management
  • Incident management
  • Problem management
  • Change management
  • Release management
  • Service Request Management
  • Service Level Management
  • Knowledge management
  • Asset and Configurations Management
  • Availability Management
  • Capacity Management
  • Service Continuity Management
  • Service Portfolio Management

ITAM:

  • Asset management
  • Configuration Management
  • EasyVista Discovery

ITFM:

  • Renewals management
  • Invoice Management
  • Management of investment requests
  • Logistic
  • Tax management

Pricing Info

Pricing is available by quote only. Contact EasyVista directly for detailed pricing information.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Covenant Health, Arkema, Auchan

Integrations

EasyVista offers integration with the following business systems and applications:

  • Bomgar
  • Nexthink
  • Single Sign-On
  • Cherwell Service Management

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

EasyVista is a global leader in service management consumerization solutions for mid to large-sized enterprises.

Company Email

Contact No.

Company's Address

3 Columbus Circle
15th Floor, Suite 1532
New York, NY 10019

NOAWARDS
YET

SmartScore™

OUR SCORE 8.5

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $955

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Flash Charts
  • Asset Scanning and Recovery
  • Purchase Order and Contracts Management
  • Asset Life Cycle Monitoring
  • Hardware and Software Inventory
  • Remote Access
  • Cause Analysis and Impact Monitoring
  • Software Asset Management and License Compliance

Pricing Info

ManageEngine AssetExplorer offers an enterprise pricing plan of $955 for 250 IT shotassets.

 

 

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Pentec Health, Toshiba, Market Wire

Integrations

No information available.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

ManageEngine AssetExplorer is a web-based IT Asset Management software that helps you monitor and manage assets from Planning to Disposal.

Company Email

sales@manageengine.com

Contact No.

Company's Address

Zoho Corporation
4141 Hacienda Drive
Pleasanton, CA 94588, USA

Freshdesk

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

SmartScore™

OUR SCORE 9.8

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

free

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Email to Ticket Conversion
  • Multiple Service Level Agreement policies
  • Automations – Ticket routing, scenario automations
  • Knowledge Base
  • Self Service Portal
  • Multi-channel support, including Facebook & Twitter
  • Multi-product/multi-brand Support
  • Community Portal with Idea Management & Voting
  • Leaderboard & gamification
  • Integrations: Freshbooks, Google Apps, Harvest, CapsuleCRM
  • Multi-language & multi-time zone support
  • Satisfaction Surveys

Pricing Info

Freshdesk offers a free app and four price points for various business sizes. All plans include 24/7 email support and 24/5 phone support. You can easily sign up for Freshdesk free trial here. You can find more details about Freshdesk pricing here.

Sprout (free, unlimited agents):

  • Access to App Gallery
  • Email Channel
  • Knowledge Base
  • Standard Phone Channel
  • Basic Social Channel

Blossom –  $19 per agent/month (yearly) or $25 (monthly)

  • Sprout inclusions
  • Advanced Social Channel
  • Custom Domain Mapping
  • Satisfaction Surveys
  • Time Tracking
  • Custom Apps

Garden – $35 per agent/month (yearly) or $44 (monthly)

  • Blossom inclusions
  • Multilingual Helpdesk
  • Live Chat Channel
  • Ticket Templates
  • Community Forums
  • Scheduled Reports

Estate – $49 per agent/month (yearly) or $59 (monthly)

  • Multiple Products
  • Garden inclusions
  • Portal Customization
  • Custom Agent Roles
  • Shared Ownership
  • Enterprise Reports

Forest – $89 per agent/month (yearly) or $99 (monthly)

  • Estate inclusions
  • Advanced Phone Channel
  • Custom Email Servers
  • EU Data Center
  • IP Whitelisting

*annual subscription

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Honda, 3M, Hugo Boss, Petronas, Sony Pictures, University of Pennsylvania, Unicef

Integrations

Freshdesk offers out-of-the-box integrations with a wide range of popular business applications such as CRM systems, invoicing tools, and eCommerce solutions, among others. Freshdesk is tightly integrated with Google Apps including Analytics, Contacts, Calendar, Hangouts, Drive, and Gmail. These integrations enable a slew of additional capabilities including the ability to schedule customer calls, attach large files to tickets, and much more. Some of the other integrations include Box, Campaign Monitor, Dropbox, Freshbooks, Jiira, LogMeIn, Mailchimp, Slack, Shopify, Salesforce, SurveyMonkey, Xero and Zapier.

Freshdesk also integrates with the following applications:

  • Facebook
  • Twitter
  • SugarCRM
  • Capsule
  • Harvest
  • Gmail Gadgets
  • Google tools
  • HelpOnClick
  • Snap Engage
  • iContact
  • Zoho CRM
  • Nimble
  • FetchFlow
  • Knowlarity
  • Highrise
  • Olark
  • Constant Check
  • Userlike
  • Magento
  • Woo Themes
  • OneSky
  • FreshPlugs
  • RESTful API

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Freshdesk is the winner of our Best Help Desk Software Award for 2017 and an efficient and reliable help desk solution. It includes a great free trial plan.

Company Email

support@freshdesk.com

Contact No.

Company's Address

311 California street,
San Francisco, CA 94104

The software compared on this page are merely a sliver of our complete IT Asset Management Software category and you should take into account that there might be more reliable services out there. If you would like to make sure you make the wisest choice for your business we definitely suggest that you compare more services first. You may also want to study our top 10 IT Asset Management Software ranking to see which services are now the highest-rated ones and leaders in the market.

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