What is better ManageEngine AssetExplorer or ManageEngine ServiceDesk Plus? If you need an efficient IT Asset Management Software product for your enterprise you need to invest time and evaluate a wide range of alternatives. It doesn’t have to be difficult, and can be as easy as matching their functionalities in a table like the one below. You will also get a quick idea how each product operates. As an example, on this page you can check ManageEngine AssetExplorer’s overall score of 8.5 and compare it against ManageEngine ServiceDesk Plus’s score of 8.7; or ManageEngine AssetExplorer’s user satisfaction level at 100% versus ManageEngine ServiceDesk Plus’s 100% satisfaction score.
The assessment can help you see the pros and cons of each software, and decide which fits you requirements better. Beyond the main features, the application which is simple and intuitive is always the better product.
We did our best to prepare reviews of all popular IT Asset Management Software services that you can find on the market, but among them these three deserved our special attention: ServiceNow Asset Management, monday.com, Salesforce Service Cloud.
ManageEngine ServiceDesk Plus offers plans that are priced based on the number of your technicians and administrators. If you have an IT asset management, you will for the number of nodes managed. You may also request a trial to test drive its features to help you choose a plan that works best for your business.
Standard (IT Help Desk)
Cloud
starts from $10/tech/month billed annually or $12/month billed monthly
Free for 2-5 techs and 250-500 nodes; starts from $115/month or $1,195/year – 10 techs and 500 nodes
On-Premise
starts from $120/tech billed annually
Free for 2-5 techs and 250-500 nodes; starts from $1,195/year – 10 techs and 500 nodes
Professional (IT Help Desk + Asset)
Cloud
starts from $21/tech/month billed annually or $23/month billed monthly
starts from $45/month or $495/year – 2 techs and 250 nodes
On-Premise
starts from $248/tech billed annually
starts from $495/year – 2 techs and 250 nodes
Enterprise (IT Help Desk + Asset + ITIL)
Cloud
starts from $50/tech/month billed annually or $58/month billed monthly
starts from $115/month or $1,195/year – 2 techs and 250 nodes
On-Premise
starts from $598/tech billed annually
starts from $1,195/year – 2 techs and 250 nodes
Add-ons
Service Catalog – $1,195/year available for Standard and Professional plans
Problem Management – $1,195/year available for the Professional plan only
Project Management – $1,195/year available for Standard and Professional plans
ManageEngine Service Desk Plus is designed to work with different add-ons and plug-ins to meet the varying needs of businesses from different industries. Here are some of the applications it can integrate with:
Add-Ons
Social IT
WAN RTT Monitor
3D Datacenter Floor
Cisco
Plug-Ins
Oracle
Sybase
NCM
Cassandra
Windows Azure
NetFlow
SAP
Websphere
Amazon
Microsoft
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Hallmark, Lufthansa, GE, Intel, Airbus
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
ManageEngine ServiceDesk Plus is an integrated help desk solution offering asset and project management built on the ITIL framework. It is packed with robust tools and features to help users achieve total visibility of the entire IT infrastructure, enabling better management and quicker response to address identified issues.
If you are still having second thoughts about which app will work best for your company it may be a sensible idea to check out each service’s social metrics. Such metrics are frequently a way to see how popular a given software is and how extensive is its online presence.For instance, if you analyze ManageEngine AssetExplorer LinkedIn profile you’ll learn that they are followed by 3467 users. In case of ManageEngine ServiceDesk Plus the number of followers on their LinkedIn page is 3941.
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