What is better ManageEngine AssetExplorer or ManageEngine ServiceDesk Plus? Finding the appropriate IT Asset Management Software product is as straightforward as assessing the strong and poor functions and terms offered by ManageEngine AssetExplorer and ManageEngine ServiceDesk Plus. Here it's also possible to match their all round scores: 8.5 for ManageEngine AssetExplorer vs. 8.7 for ManageEngine ServiceDesk Plus. Or you can verify their general user satisfaction rating, 100% for ManageEngine AssetExplorer vs. 100% for ManageEngine ServiceDesk Plus.
We suggest that you take some time to analyze their specific functions and figure out which one is the better alternative for your organization. Likewise, remember to factor in your company’s or industry’s special circumstances, such as, a multilingual solution for a global team or a mobile app to help you work on the go.
We know that not all businesses have enough time to scrutinize a wide range of various solutions, so we created a list of suggestions that you may find useful. Our top selections for the IT Asset Management Software category are: ServiceNow Asset Management, monday.com, Salesforce Service Cloud.
ManageEngine ServiceDesk Plus offers plans that are priced based on the number of your technicians and administrators. If you have an IT asset management, you will for the number of nodes managed. You may also request a trial to test drive its features to help you choose a plan that works best for your business.
Standard (IT Help Desk)
Cloud
starts from $10/tech/month billed annually or $12/month billed monthly
Free for 2-5 techs and 250-500 nodes; starts from $115/month or $1,195/year – 10 techs and 500 nodes
On-Premise
starts from $120/tech billed annually
Free for 2-5 techs and 250-500 nodes; starts from $1,195/year – 10 techs and 500 nodes
Professional (IT Help Desk + Asset)
Cloud
starts from $21/tech/month billed annually or $23/month billed monthly
starts from $45/month or $495/year – 2 techs and 250 nodes
On-Premise
starts from $248/tech billed annually
starts from $495/year – 2 techs and 250 nodes
Enterprise (IT Help Desk + Asset + ITIL)
Cloud
starts from $50/tech/month billed annually or $58/month billed monthly
starts from $115/month or $1,195/year – 2 techs and 250 nodes
On-Premise
starts from $598/tech billed annually
starts from $1,195/year – 2 techs and 250 nodes
Add-ons
Service Catalog – $1,195/year available for Standard and Professional plans
Problem Management – $1,195/year available for the Professional plan only
Project Management – $1,195/year available for Standard and Professional plans
ManageEngine Service Desk Plus is designed to work with different add-ons and plug-ins to meet the varying needs of businesses from different industries. Here are some of the applications it can integrate with:
Add-Ons
Social IT
WAN RTT Monitor
3D Datacenter Floor
Cisco
Plug-Ins
Oracle
Sybase
NCM
Cassandra
Windows Azure
NetFlow
SAP
Websphere
Amazon
Microsoft
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Hallmark, Lufthansa, GE, Intel, Airbus
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
ManageEngine ServiceDesk Plus is an integrated help desk solution offering asset and project management built on the ITIL framework. It is packed with robust tools and features to help users achieve total visibility of the entire IT infrastructure, enabling better management and quicker response to address identified issues.
All the data, information and statistics that we presented in this analysis were gathered from official vendor pages, advertising content available online, actual experience from real customers as well as our personal direct use of every service by an expert. We do our best to extensively study every solution, therefore we not only analyze it on our own, but we also match our observations with opinions of other members from the SaaS community.
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