What is better Dialer360 or ScreenConnect? A good way to find the appropriate Customer Support Software product for your business is to match the solutions against each other. Here you can compare Dialer360 and ScreenConnect and see their capabilities compared contrastively to help you decide on which one is the better product.
Likewise, you can compare their overall ratings, such as: overall score (Dialer360: 8.0 vs. ScreenConnect: 9.0) and user satisfaction (Dialer360: N/A% vs. ScreenConnect: 96%). Examine their differences and similarities and find out which one outperforms the other. Likewise, anticipate the state of what your business will be in years to come; will your business outgrow the app in the next 3-5 years?
Our experts made sure to review all popular Call Center Software solutions available on the market, but among all the ones we reviewed these three caught our special attention: JustCall, Freshdesk Contact Center, Zendesk.
Contact Dialer360 for enterprise pricing information and other product details. You can also submit a request for a demo to see if the software is a perfect fit for your business.
Dialer360 integrates with the following business systems and applications:
Eyebeam
Zoiper
X-Lite
Salesforce
Pipedrive,
Zoho
Vtiger
Microsoft Dynamics
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
SmartChoice, LinkPro
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An auto dialer application designed to help call centers to engage and remain connected with their callers with high quality pre-recorded messages of products and services.
ScreenConnect (formerly ConnectWise ScreenConnect) offers a free license to single technicians, and three SMB/enterprise pricing plans for larger teams. Here are the details:
Single Tech License – Free
1 Session per Tech
3 Access Agents
Remote Support
ONE – $27/month (billed annually)
All features from the free plan
1 Session per Tech
10 Access Agents
Remote Meetings
Branding and Customization
File Transfer
Remote Printing
Remote Toolbox
STANDARD (Multiple Tech License) – $42/month (billed annually)
All features from ONE
Up to 3 Sessions Per Tech
Unlimited Access Agents
Mobile Technician Support
Expanded Chat Options
Remote Command Line
Wake on LAN
PRO (Multiple Tech License) – $52/month (billed annually)
At the moment, ScreenConnect offers a streamlined integration with ConnectWise Automate.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Jon Rosen Systems
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
ScreenConnect is a software app that gives you an enriched remote control experience and helps you resolve customer inquiries efficiently and without delay. Aside from helping reps provide efficient remote support, the software also includes collaboration features that let users exchange files and work simultaneously on one task.
In the event you continue having doubts about which service will work best for your business it may be a good idea to investigate each service’s social metrics. Such metrics are frequently a sign of how popular a given software is and how big is its online presence. For instance Dialer360 Twitter profile has currently 10 followers. At the same time ScreenConnect Twitter is followed by 15200 people.
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