What is better Dialer360 or Vivantio? The perfect Customer Support Software is a solution that can address your company’s unique needs. You can identify which option works really with your business if you examine a wider range of products before you decide which one is the best.
For example, Dialer360 and Vivantio are scored at 8.0 and 8.4, respectively, for all round quality and performance. Similarly, Dialer360 and Vivantio have a user satisfaction rating of N/A% and 93%, respectively, which indicates the general feedback they get from customers. Moreover, get in touch with a regular user of the software and solicit their feedback concerning the application in question.
Right now, the leading products in our Call Center Software category are: Freshdesk Contact Center, Zendesk, JustCall.
Contact Dialer360 for enterprise pricing information and other product details. You can also submit a request for a demo to see if the software is a perfect fit for your business.
Dialer360 integrates with the following business systems and applications:
Eyebeam
Zoiper
X-Lite
Salesforce
Pipedrive,
Zoho
Vtiger
Microsoft Dynamics
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
SmartChoice, LinkPro
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An auto dialer application designed to help call centers to engage and remain connected with their callers with high quality pre-recorded messages of products and services.
Aside from full API and custom webhooks, Vivantio offers integrations with these applications:
Azure Directory Sync
Azure DevOps (VSTS)
JIRA
TFS
Okta
SCIM Provisioning
Salesforce
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Tesco Mobile, RAC, NHS, Toshiba, Porsche
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A powerful yet easy-to-use, flexible service management tool to help you provide great customer service. It offers extensive automation, customization, self-service portals, and comprehensive reporting tools at prices that are right for your needs.
Both Dialer360 and Vivantio were tested by a team of independent B2B experts who carried out a full study of all core aspects of every product. Their ultimate score was calculated by means of unique SmartScore model which calculates an individual partial score to every factor including: main features, customer support, mobile support, security, client satisfaction and reviews in other media. We know useful features are not the only aspect crucial to a business so we make sure we pay attention to all facets of a service before calculating its final score.
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