What is better DeskXpand or MetaCaseDesk? It’s a good idea to use our scoring system to give you a general idea which Help Desk Software product is more suitable for your company. For overall product quality, DeskXpand attained 8.0 points, while MetaCaseDesk received 8.0 points. Meanwhile, for user satisfaction, DeskXpand scored 98%, while MetaCaseDesk scored 100%.
Details about their characteristics, tools, supported platforms, customer service, and more are available below to help you get a more correct review. Remember to get only the features your company needs so as not to waste resources for features that are unnecessary.
At this time, the top services in our Help Desk Software category are: Freshdesk, Zendesk, Salesforce Service Cloud.
DeskXpand is a helpdesk solution for companies and businesses to create better customer experiences, improve agent productivity and performance, and reduce support costs.
MetaCaseDesk can be easily integrated with any other SharePoint website. You can also integrate it with a 3rd Party tool, or authenticate a user using 3rd Party API authentication.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
With MetaCaseDesk, companies can easily strengthen their brand image on the market, improve customer relationships and customer satisfaction ratios.
When you compare different Help Desk Software products you shouldn’t only study their list of features and available pricing packages. Consider that the service should be meeting your work processes and team so the more flexible their offer the better. Explore which OSes are supported by DeskXpand and MetaCaseDesk and make sure you will get mobile support for whichever devices you use in your company. It may also be a good idea to learn which languages and countries are supported, because this might be a key element for many businesses.
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