What is better DeskXpand or Helpdesk Pilot? Finding the perfect Help Desk Software product is all about cross-checking various solutions and identifying the top program for your specific needs. Our exclusive system provides you with a quick look at the general rating of DeskXpand and Helpdesk Pilot. For general quality and performance, DeskXpand scored 8.0, while Helpdesk Pilot scored 7.2. On the other hand, for user satisfaction, DeskXpand earned 98%, while Helpdesk Pilot earned 99%.
Below you can also look at their features, terms, plans, etc. to find out which application will be more appropriate for your company. An important feature to evaluate is if the application can toggle on/off restrictions on different types of users to limit the exposure of any confidential business data.
Those of you who are pressed for time or want a Help Desk Software suggestion from our team might want to take a look at these top choices for this year: Zendesk, Freshdesk, Salesforce Service Cloud.
DeskXpand is a helpdesk solution for companies and businesses to create better customer experiences, improve agent productivity and performance, and reduce support costs.
Each Helpdesk Pilot Edition comes with a minimum of 5 staff licenses. All Editions include support, free upgrades, unlimited reports, smart rules, knowledge base and other standard help desk features.
No Help Desk Software will manate to cater to all the requirements of a company. Though main features of DeskXpand and Helpdesk Pilot are important you should also thoroughly explore the integrations offered by a given solution. In many cases you will already be using some other SaaS software in your company and it’s always wiser to opt for solutions that integrate well with one another. If you do that you can guarantee an effortless exchange of data between your teams and software used, which can considerably reduce time spent on migrating between one app and the other.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
