What is better DeskCenter Management Suite or Jira Service Desk? Examining products for the top IT Asset Management Software doesn't have to be complicated. On our review platform, you can easily match DeskCenter Management Suite and Jira Service Desk and immediately see their distinct features. We allow you to take a look at their functions, supported devices, level of support, pricing rates, terms, and many more.
It's also possible to examine their overall score (7.5 for DeskCenter Management Suite vs. 9.0 for Jira Service Desk) and overall customer satisfaction level (N/A% for DeskCenter Management Suite vs. 96% for Jira Service Desk). Spend some time and review your top options and determine which one is right for your company. Likewise, you must consider the software company’s business viability; are they reliable and will they still be operating in the future?
We know that not all businesses have the time to scrutinize dozens of different services, so we created a list of suggestions that you may find useful. Our top choices for the IT Asset Management Software category are: Salesforce Service Cloud, monday.com, ServiceNow Asset Management.
DeskCenter Management Suite is a complete asset management solution. SMBs, enterprises, and public sector organizations can request a tailored enterprise pricing from sales by email, phone, or web form.
Jira Service Desk offers different pricing plans depending on your deployment preferences. For their cloud packages, they offer three packages based on the features you require. They also offer per-agent pricing that you can learn more about using their price calculator on their website. Meanwhile, they only offer two self-managed plans that are priced based on where you want to host your data.
Cloud – Free
Up to 3 agents
Unlimited customers
Service request management
Incident management
Change management
Problem management
Asset management
Configurable workflows
Self-service portal
Knowledgebase
Queues
Email and embeddable widget
SLA management
Reporting & analytics
Automation
Multi-language support
Apps and integration
2GB file storage
Community Support
Cloud – Standard ($20/agent/month)
Up to 5,000 agents
Unlimited customers
Service request management
Incident management
Change management
Problem management
Asset management
Configurable workflows
Self-service portal
Knowledgebase
Queues
Email and embeddable widget
SLA management
Reporting & analytics
Automation
Multi-language support
Apps and integration
Audit logs
250GB Storage
Local Business Hours Support
Cloud – Premium ($40/agent/month)
Up to 5,000 agents
Unlimited customers
Service request management
Incident management
Change management
Problem management
Asset management
Configurable workflows
Self-service portal
Knowledgebase
Queues
Email and embeddable widget
SLA management
Reporting & analytics
Automation
Multi-language support
Apps and integration
Audit logs
9% uptime SLA
Unlimited Storage
24/7 Premium Support
Self-managed – Server (one-time payment starting at $10 for 3 agents)
Complete control of your environment
A single server deployment
Perpetual license + free year of maintenance
Self-managed – Data Center (starting at $13,200/year for 50 agents)
Jira Service Desk can integrate with 900+ apps from the Atlassian Marketplace including the following:
Jira Software
Slack
HipChat
Google
Confluence
Trello
Tasktop Sync
HappyFox
JEMH
ERPM
Zendesk
Insight
Freshservice
Bomgar
Kelverion
Zephyr
Salesforce
Gliffy
GitHub
Balsamiq
Azuqua
Amity
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
The Daily Telegraph, Twitter, NASA
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A full-featured service desk platform that allows IT teams to deliver rapid end-to-end service delivery. The software lets you automate tasks, build knowledge bases, and collaborate in real-time, so you can deliver the best customer service possible. You can also link tickets to your team's task queue on Jira for faster issue resolution.
The products examined on this page are merely a sliver of our complete IT Asset Management Software category and you should take into account that there might be more reliable alternatives available. If you want to make sure you make the optimal decision for your company we strongly urge you to analyze more products first. It may also be a good idea to check out our top 10 IT Asset Management Software list to learn which products are currently the best ones and dominate the market.
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