What is better DeskCenter Management Suite or SysAid? It’s a good idea to use our scoring system to help you get a general idea which IT Asset Management Software product is more suitable for your business. For overall product quality, DeskCenter Management Suite received 7.5 points, while SysAid received 9.2 points. Meanwhile, for user satisfaction, DeskCenter Management Suite scored N/A%, while SysAid scored 98%.
Specifics of their functions, tools, supported platforms, customer service, and more are given below to help you get a more precise comparison. Don’t forget to purchase only the functions your business requires so as not to waste money for tools which are redundant.
We know that not all businesses have the time to examine a large number of different solutions, so we created a list of recommendations that you may find useful. Our top choices for the IT Asset Management Software category are: Salesforce Service Cloud, monday.com, ServiceNow Asset Management.
DeskCenter Management Suite is a complete asset management solution. SMBs, enterprises, and public sector organizations can request a tailored enterprise pricing from sales by email, phone, or web form.
Once integrated, you’ll benefit from extended capabilities from within SysAid.
BI Analytics, powered by Qlik
TeamViewer for a robust remote control solution
GFI Software for superior patch management capabilities.
Automate Joe is SysAid’s built-in service orchestration engine, powered by CA Automic
In addition, SysAid offers 3rd party integrations with leading software applications and services, like Jira Software, Slack, Skype, Salesforce, Trello, and many more.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Coca Cola, Panasonic, Adobe, Lufthansa, LG
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Combining the functionalities of help desk and management tools, SysAid won our Expert's Choice Award. It is a feature-rich, easily configurable, and highly scalable help desk solution targeted at large businesses. It supports iOS and Android-based mobile devices, making the platform accessible to users anytime, anywhere.
If you continue having second thoughts about which solution will be best for your business it might be a sound idea to take a look at each service’s social metrics. Such metrics are frequently a sign of how popular every product is and how large is its online presence. For instance, in case of Facebook DeskCenter Management Suite has 182 likes on their official profile while SysAid profile is liked by 20871 users.
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