What is better SysAid or Lansweeper? Finding the perfect IT Asset Management Software product is all about cross-checking various solutions and identifying the top program for your specific needs. Our proprietary process will give you a quick look at the general rating of SysAid and Lansweeper. For all round quality and performance, SysAid scored 9.2, while Lansweeper scored 9.4. On the other hand, for user satisfaction, SysAid earned 98%, while Lansweeper earned 93%.
Below it's also possible to check their functions, terms, plans, etc. to see which application will be more suitable for your situation. One critical feature to evaluate is whether the app can toggle on/off restrictions on various types of users to secure any critical company data.
In case you you want to quickly decide on the best Help Desk Software according to our experts we advise you examine the following services: Freshdesk, Salesforce Service Cloud, Zendesk.
Once integrated, you’ll benefit from extended capabilities from within SysAid.
BI Analytics, powered by Qlik
TeamViewer for a robust remote control solution
GFI Software for superior patch management capabilities.
Automate Joe is SysAid’s built-in service orchestration engine, powered by CA Automic
In addition, SysAid offers 3rd party integrations with leading software applications and services, like Jira Software, Slack, Skype, Salesforce, Trello, and many more.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Coca Cola, Panasonic, Adobe, Lufthansa, LG
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Combining the functionalities of help desk and management tools, SysAid won our Expert's Choice Award. It is a feature-rich, easily configurable, and highly scalable help desk solution targeted at large businesses. It supports iOS and Android-based mobile devices, making the platform accessible to users anytime, anywhere.
Alongside its free edition, Lansweeper is available in three SMB and enterprise pricing packages. The packages can be availed through a yearly sucbription and the pricing depends on the number of features and capabilties you wish to include. Here are the details of its pricing package:
Freeware
Free
Up To 100 Assets
Unlimited Users
Free Upgrades
Knowledge Base
Helpdesk Ticketing
1 Free Helpdesk Agent Included
Standard
$495/company/yr. – billed annually
Up To 500 Assets
Unlimited Users
Free Upgrades
Knowledge Base
Helpdesk Ticketing
Software Deployment
SQL Server & Database Inventory
Email Support
1 Free Helpdesk Agent Included
Professional
$995/company/yr. – billed annually
Up To 1,000 Assets
Unlimited Users
Free Upgrades
Knowledge Base
Helpdesk Ticketing
Software Deployment
SQL Server & Database Inventory
Email Support
Help Desk API
Hotfixes
Guaranteed SLA
1 Free Helpdesk Agent Included
Ultimate
Customized Number Of Assets
Unlimited Users
Free Upgrades
Knowledge Base
Helpdesk Ticketing
Software Deployment
SQL Server & Database Inventory
Email Support
Help Desk API
Hotfixes
Guaranteed SLA
Additional Scanning Servers
1 Free Helpdesk Agent Included
For more information Lansweeper’s Ultimate pricing package, please contact the vendor and request for a quote.
Lansweeper supports integration with Active Directory.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
DHL, Comcast, Sony
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A scalable IT asset management software that lets you scan computers and devices on your network, automatically perform software inventory and license auditing, and organize all your helpdesk communications in one place. Lansweeper allows IT professionals to gather detailed information about their network devices
When you research different IT Asset Management Software products you shouldn’t simply analyze their features list and available pricing plans. Pay attention to the fact that the solution must be meeting your work processes and team so the more flexible their offer the better. Find our which systems are supported by SysAid and Lansweeper and be certain you will obtain mobile support for whatever devices you use in your company. It may also be a good idea to learn which languages and geographies are supported, as this could be a key element for many companies.
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