What is better SysAid or ServiceNow Asset Management? You can use our scoring system to provide you with a general idea which IT Asset Management Software product is will work better for your company. For overall product quality, SysAid received 9.2 points, while ServiceNow Asset Management received 9.7 points. At the same time, for user satisfaction, SysAid scored 98%, while ServiceNow Asset Management scored 95%.
Information regarding their unique elements, tools, supported platforms, customer service, and more are given below to give you a more accurate review. Remember to choose only the functions your company needs to avoid wasting cash for tools that you won’t be using.
We know that not all companies have the time to scrutinize dozens of different solutions, so we came up with a list of recommendations that you may find useful. Our top selections for the Help Desk Software category are: Freshdesk, Salesforce Service Cloud, Zendesk.
Once integrated, you’ll benefit from extended capabilities from within SysAid.
BI Analytics, powered by Qlik
TeamViewer for a robust remote control solution
GFI Software for superior patch management capabilities.
Automate Joe is SysAid’s built-in service orchestration engine, powered by CA Automic
In addition, SysAid offers 3rd party integrations with leading software applications and services, like Jira Software, Slack, Skype, Salesforce, Trello, and many more.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Coca Cola, Panasonic, Adobe, Lufthansa, LG
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Combining the functionalities of help desk and management tools, SysAid won our Expert's Choice Award. It is a feature-rich, easily configurable, and highly scalable help desk solution targeted at large businesses. It supports iOS and Android-based mobile devices, making the platform accessible to users anytime, anywhere.
ServiceNow Asset Management is an integrated solution for businesses. Parties interested in the software can get in touch with sales by phone, email, or web form to request a tailored quote.
An innovative tool that empowers businesses to better monitor their IT assets and related configurations. This solution helps users optimize their resource utilization as well as proactively maintain IT resources and quickly replace faulty assets. Overall, it facilitates asset lifecycle optimization to achieve the best possible ROI.
Both SysAid and ServiceNow Asset Management were tested by a panel of reliable B2B experts who carried out a detailed study of all important elements of every app. Their total rating was calculated with unique SmartScore system that provides a separate partial score to every element such as: main features, customer support, mobile device support, security, customer satisfaction and market presence. Here at FinancesOnline we realize useful features are not the only aspect essential to a company so we do our best to pay attention to all sides of a software prior to coming up with its final rating.
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