What is better ServiceNow Asset Management or ManageEngine ServiceDesk Plus? If you want an efficient IT Asset Management Software product for your enterprise you have to make time to compare several solutions. It doesn’t have to be tricky, and can be as straightforward as matching their functions in a table like the one below. You will also get a good idea how each product functions. For example, on this page you can find ServiceNow Asset Management’s overall score of 9.7 and compare it against ManageEngine ServiceDesk Plus’s score of 8.7; or ServiceNow Asset Management’s user satisfaction level at 95% versus ManageEngine ServiceDesk Plus’s 100% satisfaction score.
The contrast will allow you to see the good and bad points of each software, and decide which one suits you requirements better. Beyond the main features, the software that’s simple to grasp and use is always the better product.
In the event you need to quickly find the optimal IT Asset Management Software according to our experts we advise you try out one of these services: Salesforce Service Cloud, ServiceNow Asset Management, monday.com.
ServiceNow Asset Management is an integrated solution for businesses. Parties interested in the software can get in touch with sales by phone, email, or web form to request a tailored quote.
An innovative tool that empowers businesses to better monitor their IT assets and related configurations. This solution helps users optimize their resource utilization as well as proactively maintain IT resources and quickly replace faulty assets. Overall, it facilitates asset lifecycle optimization to achieve the best possible ROI.
ManageEngine ServiceDesk Plus offers plans that are priced based on the number of your technicians and administrators. If you have an IT asset management, you will for the number of nodes managed. You may also request a trial to test drive its features to help you choose a plan that works best for your business.
Standard (IT Help Desk)
Cloud
starts from $10/tech/month billed annually or $12/month billed monthly
Free for 2-5 techs and 250-500 nodes; starts from $115/month or $1,195/year – 10 techs and 500 nodes
On-Premise
starts from $120/tech billed annually
Free for 2-5 techs and 250-500 nodes; starts from $1,195/year – 10 techs and 500 nodes
Professional (IT Help Desk + Asset)
Cloud
starts from $21/tech/month billed annually or $23/month billed monthly
starts from $45/month or $495/year – 2 techs and 250 nodes
On-Premise
starts from $248/tech billed annually
starts from $495/year – 2 techs and 250 nodes
Enterprise (IT Help Desk + Asset + ITIL)
Cloud
starts from $50/tech/month billed annually or $58/month billed monthly
starts from $115/month or $1,195/year – 2 techs and 250 nodes
On-Premise
starts from $598/tech billed annually
starts from $1,195/year – 2 techs and 250 nodes
Add-ons
Service Catalog – $1,195/year available for Standard and Professional plans
Problem Management – $1,195/year available for the Professional plan only
Project Management – $1,195/year available for Standard and Professional plans
ManageEngine Service Desk Plus is designed to work with different add-ons and plug-ins to meet the varying needs of businesses from different industries. Here are some of the applications it can integrate with:
Add-Ons
Social IT
WAN RTT Monitor
3D Datacenter Floor
Cisco
Plug-Ins
Oracle
Sybase
NCM
Cassandra
Windows Azure
NetFlow
SAP
Websphere
Amazon
Microsoft
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Hallmark, Lufthansa, GE, Intel, Airbus
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
ManageEngine ServiceDesk Plus is an integrated help desk solution offering asset and project management built on the ITIL framework. It is packed with robust tools and features to help users achieve total visibility of the entire IT infrastructure, enabling better management and quicker response to address identified issues.
Almost as essential as features and client support responsiveness are pricing packages given by ServiceNow Asset Management and ManageEngine ServiceDesk Plus. Although cost should not be the only factor it’s without a doubt a significant thing to think about. You should expect a flexible pricing package that can be matched with your business size and easily scaled up if your business expands. Make sure you don’t choose plans that have complex functionalities that you won’t find useful and always try to get in touch with the vendor directly as big companies can usually benefit from discounts. You should also give a chance to a free trial or demo of every service to spend at least some time using it. It’s a useful experience that doesn’t ask you to pay any money and provides you with a reliable overview of what it’s like to work with ServiceNow Asset Management and ManageEngine ServiceDesk Plus.
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