What is better CXQuest or LiaCX? Finding the best Customer Experience Management Software product is all about assessing different solutions and identifying the top application for your specific needs. Our exclusive process provides you with an instant look at the general rating of CXQuest and LiaCX. For general quality and performance, CXQuest scored 6.2, while LiaCX scored 8.6. On the other hand, for user satisfaction, CXQuest earned 100%, while LiaCX earned 100%.
Below you can also verify their features, terms, plans, etc. to see which program will be more appropriate for your company. One key feature to assess is if the application allows you to enable/disable restrictions on different types of users to protect any confidential business data.
Currently, the best products in our Customer Experience Management Software category are: Zendesk, Alchemer, Smartlook.
LiaCX seamlessly integrates with hundreds of third party system, giving you a 360-degree view of your customer experience across all touchpoints and channels.
Through partnership with Dell Boomi, LiaCX integrates with other applications within days, making it easy to integrate customer data from any source including call center, financial data and more.
LiaCX provides built-in connectors to all major CRM, ERP, marketing automation, and data enrichment applications, including
Microsoft Dynamics
Salesforce
Oracle
NetSuite
SAP Analytics
Dell Boomi
Microsoft Excel
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
General Motors, FedEx, Accor Hotels
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Powered by Intouch Insight, LiaCX is created to handle big data collected from surveys, mobile checklists, operational audits, social media, and others. The system automatically converts all data into actionable insights with the help of AI-assisted analytics and boost business performance through LiaCX Action Campaigns.
In case you are still having second thoughts about which solution will perform best for your company it may be a good idea to examine each service’s social metrics. Such metrics are frequently a sign of how popular a given service is and how large is its online presence. For example, in case of Facebook CXQuest has 240 likes on their official page while LiaCX profile is liked by 125 users.
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