What is better CXQuest or Hotjar? When selecting the proper Customer Experience Management Software for your company our recommendation is that you evaluate the functions, costs, as well as other critical info regarding the product and vendor. Here, you are able to see the parallels and differences between CXQuest (overall score at 6.2 and user satisfaction at 100%) and Hotjar (overall score at 9.6 and user satisfaction at 98%).
You may also check their specific modules, for example functions, plans, pricing, conditions, etc. Moreover, analyze the terms thoroughly for information on hidden fees, like, installation, separate helpdesk support, upgrade fees, storage fees, and more.
In case you you want to quickly find the top Customer Experience Management Software according to our review team we recommend you take a look at these services: Zendesk, Alchemer, Smartlook.
Hotjar pricing is highly scalable and flexible where you can easily upgrade and downgrade any plan based on your needs. A free trial is available for you to explore the software’s BUSINESS plan features for 15 days at no cost or commitment. Here’s the Hotjar pricing information:
Personal:
Hotjar’s Personal plans are built for enthusiasts, students, and users with low traffic.
BASIC – $0
2,000 page views per day data collection
Unlimited users
Limited reports
Store data for 365 days
PLUS – $29/month
10,000 page views per day data collection
All features of the BASIC plan
30-day money back guarantee
Business
Hotjar’s Business plan is based on the number of pageviews per day. This is the cost if you want to collect data from:
Up to 20,000 pages views per day – $89/month
Up to 50,000 pages views per day – $189/month
Up to 120,000 page views per day – $289/month
Up to 400,000 page views per day – $589/month
Inclusions:
All features of Professional PLUS plan
No Hotjar branding
Advanced features access
Agency
Hotjar’s Agency plan is for agencies and consultants that offer service for their client’s sites. It gives access to an agency account with pricing based on the client account’s site they are managing with a discounted price.
Inclusions:
Central account with unlimited sites for clients
Volume pricing discount
Use own logo for Hotjar interface rebranding
Client users invitation for accessing and managing their data
Hotjar has seamless integrations with the following apps:
Hubspot
Segment
Omniconvert
Optimizely
Meanwhile, Hotjar works right out of the box with one script for the following platforms:
PrestaShop
Instapage
LightCMS
Squarespace
Unbounce
Drupal
Google Tag Manager
HubSpot
Shopify
Magento
Weebly
WordPress
Joomla
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Unbounce, Nintendo, Microsoft, Intuit, Autodesk
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An analysis and feedback tool aimed to make sense of user behavior on your site to help you improve customer experience. It provides enhanced visibility to your website's performance, user behavior, and user experience. It also includes advanced tools such as heatmaps, conversion funnels, and more.
Company Email
Contact No.
Company's Address
Hotjar Ltd, Level 2
St Julians Business Centre,
3, Elia Zammit Street
St Julians STJ 1000
Malta
Every time you pick a solution that you think will work best for your team you shouldn’t only focus on what experts have to say about it. Very often individual experience with the app will vary, depending on specific goals and requirements. That’s the reason why in our reviews we also give our User Satisfaction Rating for every solution to give you a reliable overview of how real users of CXQuest and Hotjar evaluate their contact with the service. Our system is built around complex analysis of product mentions on other websites, social networks and blogs, so you are going to get a full and reliable landscape of what other people think about every software. In this case CXQuest got a total satisfaction rating at 100% while for Hotjar 98% of users express they had a positive experience with it.
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