What is better CRMdesk or NetHelpDesk? The ideal Help Desk Software is a service that can address your company’s unique demands. You can find which solution works best for your company if you compare numerous products before you decide which one is the best.
For example, CRMdesk and NetHelpDesk are scored at 8.0 and 8.0, respectively, for total quality and performance. Similarly, CRMdesk and NetHelpDesk have a user satisfaction rating of N/A% and 100%, respectively, which suggests the general response they get from customers. Better yet, talk to an existing customer of the software and ask for their feedback regarding the solution in question.
We did our best to review all popular products offered out there, but among all the ones we reviewed these three deserved our special attention: .
CRMdesk is a solution that can be integrated with the BUGtrack – bug tracking and project management software.
If a support ticket looks more like a new feature request or a bug report – the system allows automatically logging this incident into BUGtrack by pressing the “Create BUGtrack Record” button.
CRMdesk may be also integrated with TeamDesk – a web-based platform to quickly build web-based database-driven applications or use predefined solutions to gather, share, and manage business information. Integration with TeamDesk helps to automate different parts of your specific business (for example, customer assets tracking, generating invoices based on question data, and creating complex reports) while tracking customers correspondence in CRMdesk.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Sprite Software, Mikros Systems Corporation, Computer Security Technology, Sydney City Toyota
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An efficient help desk software for customer support automation.
An ITIL aligned help desk software combining everything from ticket tracking and customer relationship management, through to stock control and self service.
When you choose a product that you think will work best for your company you shouldn’t only limit yourself to what experts have to say about it. In many cases personal experience with the software may be different, depending on specific goals and requirements. This is why in our reviews we also give our User Satisfaction Rating for each software to give you a quick overview of how real users of CRMdesk and NetHelpDesk rate their experience with the product. Our system is built around advanced analysis of product mentions on other sites, social networks as well as blogs, so you will obtain a complete and reliable overview of what other customers think about every software. In this case CRMdesk got a total satisfaction rating at N/A% while for NetHelpDesk 100% of people say they had a positive experience with it.
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