What is better CRMdesk or TeamSupport? Specific firms require different types of Help Desk Software. To understand well which solution suits you, think about evaluating various options feature by feature including their conditions and costs. Similarly, you may get a quick idea of their overall effectiveness and customer feedback by having a look at our smart scoring system.
The results are: CRMdesk (8.0) vs. TeamSupport (9.1) for all round quality and performance; CRMdesk (N/A%) vs. TeamSupport (99%) for user satisfaction rating. Check out their high and weak points and decide which software is a more sensible choice for your company. An effective, simple way is to list the strengths and weaknesses of both services side by side and find out which app is better.
As of now, the most significant solutions in our category are: .
CRMdesk is a solution that can be integrated with the BUGtrack – bug tracking and project management software.
If a support ticket looks more like a new feature request or a bug report – the system allows automatically logging this incident into BUGtrack by pressing the “Create BUGtrack Record” button.
CRMdesk may be also integrated with TeamDesk – a web-based platform to quickly build web-based database-driven applications or use predefined solutions to gather, share, and manage business information. Integration with TeamDesk helps to automate different parts of your specific business (for example, customer assets tracking, generating invoices based on question data, and creating complex reports) while tracking customers correspondence in CRMdesk.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Sprite Software, Mikros Systems Corporation, Computer Security Technology, Sydney City Toyota
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An efficient help desk software for customer support automation.
TeamSupport integrates with the following business systems and applications:
JIRA
ServiceNow
HubSpot
Slack
Salesforce.com
Beanstalk
Highrise
MailChimp
Nicereply
Zoho Reports
Dropbox
Zapier
Facebook
Rest API
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
AT&T, Walmart, American Lung Association, Fuji Film, NBA
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
TeamSupport is a complete customer support platform that facilitates communication and collaboration between your teams and clients. Designed for B2B users, the platform offers customer self-service portals, ticket management, ticket automation, and live chat, among others. Collaborative tools also allow team members to efficiently work together to resolve customer issues.
The products compared on this page are merely a sliver of our complete Help Desk Software category and you should remember that there might be more reliable services out there. If you want to make sure you make the wisest choice for your team we definitely suggest that you analyze more services first. You can also consider to consult our top 10 Help Desk Software ranking to find out which solutions are now the highest-rated ones and dominate the market.
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