What is better CRMdesk or Vision Helpdesk? There are numerous Help Desk Software products out there these days. The best way to find out which app fits your needs best is to check them side by side. For instance, here you can compare CRMdesk and Vision Helpdesk for their overall score (8.0 vs. 9.2, respectively) or their user satisfaction rating (N/A% vs. 99%, respectively).
You can also check their features and pricing stipulations and other helpful data below. When matching products make sure you compare their corresponding functions and mark their differences to get a clearer picture of both deals. What is more bear in mind to check other issues including security, backup, usability, and customer service.
Those of you who are pressed for time or would like to get a suggestion from our team might want to take a look at these top choices for the current year: .
CRMdesk is a solution that can be integrated with the BUGtrack – bug tracking and project management software.
If a support ticket looks more like a new feature request or a bug report – the system allows automatically logging this incident into BUGtrack by pressing the “Create BUGtrack Record” button.
CRMdesk may be also integrated with TeamDesk – a web-based platform to quickly build web-based database-driven applications or use predefined solutions to gather, share, and manage business information. Integration with TeamDesk helps to automate different parts of your specific business (for example, customer assets tracking, generating invoices based on question data, and creating complex reports) while tracking customers correspondence in CRMdesk.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Sprite Software, Mikros Systems Corporation, Computer Security Technology, Sydney City Toyota
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An efficient help desk software for customer support automation.
Vision Helpdesk can integrate with several social media systems, CRM software solutions, project management platforms, billing tools, and chat programs such as:
Facebook
Twitter
Google Hosted Emails
Office365 Hosted Emails
MS Exchange Emails
Active Directory
Paypal
2SMS
Clickatell
Drupal
WHMCS
Clientexec
Live Chat Inc
Live!Zilla
UserLike
Comm100
GoToMeeting
GoToAssist
Twilio
LinkedIN
WordPress
SugarCRM
HostBill
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Thomas Cook, Hutchinson Networks Ltd, Rovia, Transition Systems
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Vision Helpdesk is a customer support help desk platform that allows users to manage calls, live chat, and email in a single, convenient platform. Equipped with a help desk, ITIL/ITSM desk, and satellite desk, it is also available on mobile devices so customers can easily access customer support and help desk services.
You shouldn’t expect only a wide array of functionalities and flexible pricing plans from a reliable Help Desk Software. Almost as important as main features is a trustworthy customer support. You want to make sure that in a situation where you have any questions about CRMdesk or Vision Helpdesk, or you face some problems, or maybe you’ll need to request a specific revision or feature beneficial to your business you can rely on a responsive and helpful customer support. See if solutions such as phone support, tickets or live chat are available. It’s also a big plus if you are able to enjoy individual training or at least an FAQ you can use.
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